Administrative Associate II, Adult Education & ESOL

Position Summary

This position provides administrative support to the Adult Education and ESL Programs and serves as a team member with the Adult Education and ESL teams. The Administrative Associate performs general office duties in support of department related activities, including maintaining accurate student and instructor record, providing support to adjunct faculty, and assisting with orientation and intake scheduling. This position provides evening, and occasional weekend office coverage. This position is grant funded. The Administrative Associate must work effectively with a wide range of constituencies in a diverse community.

Essential Duties and Responsibilities

These duties are intended only as examples of the various types of job duties to be performed. The omission of the specific duties does not exclude them from the position if the work is a similar, related, or logical assignment to the position.

The following are the functions essential to performing this job:

1. Interact with students, staff, faculty, and the general public.
2. Provide accurate information about Adult Education and ESL programs at FCC regarding available courses, program information, placement, and testing requirements in person, and via telephone.
3. Utilize databases to maintain and record student grades, verify student enrollment, and other information as needed.
4. Utilize databases (including PeopleSoft, Lumens, and LACES) to run financial, enrollment, and other data reports.
5. Assist with student intake and orientation scheduling.
6. Follow up with IT and /or vendors for technology or systems-related support.
7. Work with Program Coordinator to develop standard operating procedures and maintain Program processes.
8. Perform general administrative tasks to include data entry, copying, collating, filing, and purchasing.
9. Maintain office physical space and equipment to ensure a professional, secure, and efficient environment.
10. Create class contracts for adjunct instructors and ensure their hours are properly and promptly entered into the system.
11. Perform other duties as assigned.

Salary

$28.11 - $30.92 hourly

FCC offers a generous benefits package which includes medical insurance, dental and vision plans, waiver of FCC tuition for employee and eligible dependents, tuition reimbursement, generous leave benefits, retirement plans, and more!