"Administrative Specialist - Physician Assistant Program"

We are seeking a dedicated and organized Administrative Assistant to support Dana-Farber's Physician Assistants and program staff. This role is integral to the support of DFCI's PAs and involves a variety of administrative and coordination tasks. The ideal candidate will have strong organizational skills, excellent communication abilities, and enthusiasm for a fast-paced healthcare environment. The Administrative Assistant will be a key member of the DFCI PA administrative support staff and will provide back-up to other team members when necessary. The Administrative Assistant will work collaboratively with clinical and administrative faculty and staff, and must maintain exceptional customer service.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Under close supervision, will perform the following:

• Provide administrative support for the department, clinicians, and/or faculty.
• Perform administrative duties that may include, but not limited to, answering phones, maintaining office supplies, incoming and outgoing mail management, managing resource calendars, and submitting work orders for maintenance issues.
• Manage meeting planning and schedules for individuals and teams within assigned department group.
• May liaise between patient and clinical staff to provide scheduling support.
• Draft communications for members of the department or individuals that the position is supporting for review.
• May be responsible for data entry.
• Provide email and phone communication with internal and external teams or collaborators.
• May serve as onsite representative for external groups, visitors, or collaborators.
• Prepare general correspondence, letters of recommendation, Excel spreadsheets, presentation preparation and editing.
• Financial responsibilities including P-Card charge review and reconciliation, expense report processing, vendor payments, invoice creation or general office supply ordering.
• Coordinate travel arrangements as required/needed by department staff.
• Maintain high level of professionalism, discretion, and confidentiality regarding a variety of highly sensitive topics.
• Other duties as assigned.

• High school diploma required.
• Bachelor’s degree preferred.
• 1 year of relevant experience.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Good written and oral communication skills.
• Basic knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, and Adobe.
• Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts.
• Must possess the ability to identify and work to resolve problems, maintain confidentiality, and pay attention to detail.
• Ability to organize, multi-task, prioritize, and follow-through.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA)

$24.07/hr - $29.20/hr

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.