Administrative Technician

Description of Work:

This position will provide oversight of administrative, and operational activities for the Department Chair, Graduate Chair and the Psychological Consultation Center (PCC). In support of the Department Chair, they will maintain calendars, arrange meetings, and coordinate miscellaneous projects as needed. This position will support the Graduate Chair and manage operational aspects of the Graduate Program. This includes processing application materials, tracking graduate files, and database management. Respond to inquiries and prepare committee agendas, reports, and scholarship information. Responsibilities include coordinating Graduate Teaching Assistant contracts, organizing student visits, travel, departmental events, and assisting with academic administration such as course codes, room reservations, faculty recruitment, newsletters, and university reporting. Assists with textbook adoptions, course evaluations, and annual reports.

The position will also provide operational oversight of the PCC. This involves outpatient clinical consultation services: providing basic client support; responding to inquiries, scheduling, billing, fee policies, and HIPAA compliance; serves as a liaison for faculty, student therapists, and clients. Supervises and trains 3-4 student workers in clinical and administrative functions; supports the OBC with associated financial processes. Participates in the PCC Advisory Committee, provides administrative assistance to the PCC Director.

Minimum Required Qualifications:

• Associates degree plus four (4) years of office experience.
• Additional experience may substitute for education on a year-for-year basis.
• Strong organizational skills with demonstrated ability to establish priorities meet deadlines.
• Proficiency in Microsoft Access, Excel, Word, and accounting procedures.
• Excellent interpersonal skills are essential for effective communication and collaboration.
• A willingness and demonstrated ability to learn new hardware and software systems.
• Demonstrated ability to maintain confidentiality in compliance with rules and regulations, including HIPAA and FERPA guidelines on the disclosure of information.
• Demonstrated ability to communicate effectively in written and verbal formats.
• Demonstrated ability to build and maintain positive relationships within and outside of reporting lines.
• Requires occasional evening availability.

Preferred Qualifications:

• Bachelor's degree.
• Experience in an academic or healthcare setting, and experience with cash handling and drawer reconciliation.
• Experience using Canvas, and Titanium.
• Knowledge of university policies and procedures.

The ideal candidate is a self-motivated professional who excels at setting priorities and adapting to shifting demands. They demonstrate the ability to work independently while actively contributing as a collaborative and dependable member of the departmental support team.