"Admissions Operations Coordinator"

Job Details

Admissions Operations Coordinator

Department: Admissions

Location: Remote in Missouri

Type: Full-time, staff

Pay: $18.15 per hour (Pay range may vary based on geographic location)

Applicants must be legally authorized to work in the United States; visa sponsorship is not available for this position.

Job Summary:

The Admissions Process Coordinator is responsible for the admissions application process for undergraduate and graduate admissions and performs other clerical duties supporting the admissions process.

Essential Functions:

• Perform job duties in accordance with Columbia College’s vision, mission, and values, and contribute to the development of the Admission Operations Department.
• Review completed and incomplete application files for admission to the college for undergraduate and graduate admissions.
• Track undergraduate and graduate admission file process and verify the accuracy of applicant file information.
• Process supporting documents for all applicants as needed by entering the information into the college student database and imaging documents to the applicant/student file.
• Answers telephone and visitor inquiries and disseminates information on admissions and the application process.
• Attend and assist with admissions office recruitment events as needed.
• Processing volume must consistently meet accuracy and quantity expectations.
• Prioritize tasks based on an understanding of critical enrollment dates, daily priorities, student needs, and institutional initiatives.
• Provide support in projects, such as testing and development of improvement projects within the office.
• Manages conflicting information reviews.
• Understands compliance requirements of admission decision-making.
• Reviews admission decisions while complying with federal, state, and institutional policy.
• Practice superior customer service.
• Fulfill additional responsibilities as assigned.
• Display respect and civility to all constituencies in all communications.
• Attend work timely and on a regular basis during the established hours of operation; work additional hours as business necessitates.
• Supervisory Responsibility: None
• Position reports to: Senior Director of Admissions & CRM Operations

Required Core Competencies and Professional Experience:

• Ability to fluently read, write, and understand the English language.
• Proficiency with the following, but not limited to active listening, speaking, writing, critical thinking, judgment and decision making, monitoring, reading comprehension, time management, coordination, and management of personnel resources.
• Proficiency in using a variety of computer and technology-related software and equipment, including Microsoft Office products and database systems.
• Proficiency in using web-based technologies, including database systems.
• Ability to work independently and in a team environment, with or without direct supervision.
• Excellent communication, interpersonal, customer service, and organizational skills.
• Accurate data entry, detail-oriented, and task-driven with the ability to multitask.
• Knowledge of principles and practices of organization, planning, records management, and general administration.

Required Level of Education: Associate’s Degree

Required Professional Certification(s): None

Preferred Level of Education: Bachelor’s Degree

Preferred Professional Certification(s): None

Other Requirements: Ability to satisfy, within the parameters set by the College and consistent with applicable federal, state and local laws, a criminal background check as a condition of employment.

Special Requirements:
Preferred experience with TargetX and Salesforce
Preferred experience with Hyland OnBase.
Preferred experience with Ellucian Colleague.

Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform essential functions. Individuals seeking accommodation should contact the Human Resources Department without delay. While performing the duties of this job, the employee is regularly required to sit for long periods of time, talk, and hear. The employee is required to use hands and fingers to handle or feel, reach with hands and arms, climb or balance, and stoop, kneel, or crawl. Employees must be able to type on a computer keyboard and use a computer monitor on a regular basis.

Work Conditions: The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is rarely exposed to outside weather conditions; however, possible exposure to hazards and physical risks to personal safety may occur while operating certain equipment. The noise level in the work environment is usually mild.

Interested applicants may apply online at www.ccis.edu/careers. Review of applications will begin immediately and continue until the position is filled. Columbia College is an equal opportunity employer.

*This job description is not meant to be all-inclusive of every duty and responsibility required by the employee in the position.*

Eligibility for employee benefits and perks is determined by employment status. For more information please see https://www.ccis.edu/careers.

The offer of employment and assignment to duties is contingent upon a satisfactory criminal background check. The information may include, but is not limited to, academic, residential, achievement, performance, attendance, disciplinary, employment history, credit history, driving history, and criminal history of public record.

Columbia College is an equal opportunity employer.

Columbia College is committed to creating an inclusive employee experience for all regardless of race, color, national origin, gender, religion, sexual orientation, age or disability. The college maintains a safe place for open discourse; supports activities that promote diversity and inclusion; and overall, fosters a sense of community that welcomes everyone.