Advancement Assistant

The Advancement Assistant will provide comprehensive administrative support for the Office of Advancement. This position requires someone who can work with multiple constituents to achieve high-level results. You will report to the Senior Director of Advancement - Tailored.

This role is hybrid with on-site expectations in Ann Arbor, MI, 3 days per week. For a full job description, see link here. For questions about this role, email RossHRRecruiting@umich.edu.

Administrative Support:

• Supports members of the Tailored Team in traditional administrative capacity, including calendaring, travel arrangements, processing expense reports, meeting preparation and minutes, financial processes, email and phone correspondence, and report preparation
• Help plan and execute special events, such as donor visits and small events
• Answer phones, greets and assists visitors, triages and responds to inquiries about Development and Ross programs
• Schedule appointments with volunteers, alumni, and staff; prepare meeting materials and reports
• Create and maintain organizational systems for information on shared drives and in Google
• Responsible for data integrity of databases
• Create itineraries and donor briefings
• Work as part of a support staff team to provide excellent customer service to visitors, donors, faculty, and staff
• Coordinate and balance workload with other team members, provide back-up coverage for other support staff members, and help provide appropriate coverage during absences
• Process gift checks

Other:

• Use the University donor database (DART) and data warehouse (Business Objects) to confirm donor data, run reports, and modify, update, and upload alumni and donor data
• Help with small-scale fundraising campaigns led by Ross School of Business constituents

Qualifications:

• High school diploma or equivalent or an equivalent combination of education and related experience
• 3+ years of experience in a support role
• Customer service experience
• Intermediate to advanced proficiency, speed and accuracy with Microsoft Office applications (Word, PowerPoint, Excel) and Google Drive.

The posting range for this position is $45,600 - $53,600. This posting range reflects multiple factors involved in determining compensation, such as skills, experience, training, certifications, and other organizational needs. At Ross, it is not common for new hires to be offered a salary at the upper end of the range. Compensation decisions are based on the details of each situation.

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.