Job Details

Position Details

Classification Information

Position Classification Title

University Program Associate

FLSA

Non-Exempt

Position Class

10300

Position Overview

Position Summary

About Winston-Salem State University (WSSU)
Winston-Salem State University (WSSU) is a vibrant, diverse, and mission-driven institution dedicated to academic excellence, student success, and profound community engagement. As the university embarks on its first major comprehensive campaign, the Office of University Advancement is focused on fostering a culture of philanthropy that will ensure WSSU’s continued growth and lasting impact. This is a critical time to join our team and contribute directly to the university’s future.

Position Summary: The Impact You’ll Make
We are seeking a highly motivated Advancement Services Specialist to serve as the functional administrator of our donor database and a key pillar of our Advancement operations. This role is instrumental in maintaining the accuracy, integrity, and strategic utility of our donor records. Reporting to the Advancement Services leadership, you will be directly responsible for data management, gift processing support, reporting, and operational efficiency, ultimately empowering our team to execute successful fundraising, solicitation, and stewardship strategies.

What You’ll Do: Core Responsibilities
This role is divided into five critical areas of responsibility that drive the success of the entire Advancement operation:

Data Management and Integrity (Database Administration)

Serve as the Raiser’s Edge NXT Administrator: Maintain database accuracy and consistency by utilizing rigorous data entry protocols and quality control procedures to update constituent data.
Lead Database Hygiene: Assist in routine database maintenance, including resolving duplicate records, performing biographical updates, and ensuring accurate relationship management.
Coordinate Data Enrichment: Manage regular data append services through external vendors (e.g., NCOA and Alumni Finder) to ensure constituent records are current and complete.
Manage Workflows: Coordinate relationship management workflows among internal stakeholders, ensuring cross-departmental awareness of interactions with constituents.

Gift Management and Processing Support

Gift Processing: Support gift management to ensure the timely recording of all contributions.
Receipting and Documentation: Accept cash funds delivered to the Advancement Office, issue necessary receipts, and create documentation for the Gift Processor and WSSU Foundation personnel.

Analysis and Reporting

Strategic Reporting: Assist Advancement Services leadership with fundraising projects by verifying, preparing, and processing various standard and custom reports.
Drive Data Insights: Run queries and reports to provide valuable insights for internal business needs and respond to data requests from various stakeholders.

Solicitations and Communications Support

Communication Flow: Support the timely, accurate, and efficient flow of communications to prospects and donors for gift solicitation, processing, and stewardship.
Data Segmentation: Support the segmentation and execution of data requests that underpin prospective donor solicitations and targeted communications.
Information Resource: Provide accurate information to internal and external constituencies including students, staff, faculty, alumni, donors, and the broader public.

Operational Efficiency and Process Improvement

System Implementation: Design and implement complex file, index, tracking, and record-keeping systems to improve departmental efficiency.
Research and Documentation: Research and gather records, data, and written information regarding university programs and events relevant to advancement operations.
Event Support: Assist in the coordination and execution of Advancement events, including monitoring engagement, facilitating registration, and providing coverage.
Administrative Support: Support the scheduling and facilitation of internal and external meetings.

Why Join the WSSU Team?

This is a chance to leverage your data expertise in a permanent, high-impact role, driving the success of a major, historic initiative for Winston-Salem State University. You will gain valuable experience in a collaborative, mission-driven work environment that values innovation, equity, and student success.

Application Process
Interested candidates are invited to submit the following:
1. A cover letter detailing relevant experience and interest in the position.
2. A current resume.
3. A list of three professional references (including name, title, relationship, and contact information).

Primary Function of Organizational Unit

The primary function of the Advancement Services unit at Winston-Salem State University (WSSU) is to provide the essential infrastructure and support necessary to facilitate successful fundraising, donor relations, and stewardship efforts. This unit oversees critical operational components such as gift processing, prospect research, donor data management, records maintenance, and reporting. By ensuring the integrity and efficiency of these systems, Advancement Services enables the university to cultivate and maintain strong donor relationships, maximize fundraising potential, and support the institution’s broader strategic priorities, including student success, financial sustainability, and community engagement. The unit acts as the backbone of WSSU’s advancement operations, driving innovation and ensuring that resources are effectively managed to meet the university’s long-term goals.

Position Information

Position Number

211220

Competency Level

Journey

Working Position Title

Advancement Services Specialist

Building and Room No.

Blair Hall, Room 310

Work Hours

8-5

Hours per week

Months per year

Appointment Type

Permanent Full-Time

If Time Limited.

Appointment Length.

DHR Assigned Fields

FTE

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies

Pandemic Mandatory Home

Position required to work On-Call/Emergency Callback

Minimum Experience/Education

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Preferred Years Experience, Skills, Training, Education

Essential Skills & Competencies

Intermediate knowledge of Raiser’s Edge NXT or other comparable complex CRM /fundraising databases preferred.
Exceptional organizational skills, meticulous attention to detail, and creative problem-solving ability.
Proven ability to manage complex data integrity projects and coordinate with external data vendors.
Excellent interpersonal and communication skills, with the ability to manage multiple priorities and communicate effectively with stakeholders at all levels.

Experience & Education

3-5 years of professional experience in Advancement Services, Development, or a high-volume Nonprofit data environment.
Demonstrated experience with gift processing, receipting, and adherence to accounting/fundraising best practices.
Strong interest in data analysis and a commitment to maintaining absolute accuracy and confidentiality.

Required License or Certification

n/a

Valid US Driver's License

Commercial Driver's License Required

Physical Required

List any other medical/drug tests required

Posting Details

Posting Number

SPA01010P

Internal Posting Only

Time Limited Position

Appointment Length

Salary

35,589 - 64,499

Open Date

11/04/2025

Close Date

11/25/2025

Open Until Filled

Special Instructions Summary

Our agency supports second-chance employment for individuals who were previously incarcerated, or Justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.
Please Note:

A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants.
Salary will be determined based on competencies, equity, budget, and market considerations.
Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
Failure to complete the application completely may result in you not being considered for the vacant position.
Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.

Key Responsibilities and Related Competencies

Competency

Data / Information Analysis / Management