"Alum Engagement Manager"

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

The Alum Engagement Manager focuses on expanding and diversifying the pool of alum volunteers available to LSA students. By proactively recruiting alums into our network, this role ensures that students have a robust community to reach out to for organic connections and that the Hub has a deep well of talent to draw from for future mentorship events and programming. Whether traveling to build regional networks or scaling our formal mentorship programs, this position ensures that all students-particularly those historically underserved-have access to the social capital needed for meaningful lives and careers.

Key Areas of Responsibility

1. Relationship Management & Strategic Recruitment

• Portfolio Management: Manage a portfolio of alum volunteers that represent key industries. Conduct frequent prospecting meetings to vet and recruit high-quality mentors for the Hub's mentorship offerings; typically requires traveling for 5-6 trips per year.
• Pipeline Diversity: Identify and recruit alums from historically underrepresented backgrounds to ensure student-mentor matching reflects the breadth of the liberal arts experience.
• Lead Generation: Collaborate with campus partners, such as LSA Advancement, to turn "warm" leads into active volunteers for mentorship program offerings.

2. Mentorship Engagement

• Programmatic Implementation: Drive the mentor pipeline, providing onboarding and training across engagements; steward the volunteer journey to ensure mentors have meaningful volunteer experiences.
• Strengthen and Sustain Alum Relationships: Act as the primary point of contact for alum mentors when support is needed; provide strategic interventions to enhance student learning and development.
• Platform & Data Management: Utilize the Hub's digital ecosystem (LSA Connect, LSA Engage, and ClickUp) to drive and document alum engagement.

3. Campus Contribution & Project Leadership

• Liaison Partnerships: Consult with departments and programs across LSA to identify specific gaps in mentor pools and recruit alums to fill those specialized needs.
• Project Leadership: Serve as a Project Planner for assigned Hub programs, leading the strategy, timeline, and team coordination to meet mission-critical goals.
• Equity Advocacy: Ensure all recruitment and mentorship activities meet the Hub's accessibility standards and reflect our commitment to underserved student populations.
• College-Wide Resource: Serve as an essential resource (planning or producing events, sourcing alums, providing resources, etc.) for other Hub- or College-sponsored mentorship initiatives that involve LSA alums.

Required Qualifications

• Work experience demonstrating an increase in responsibility
• Strong organizational and project management skills, with the ability to prioritize and manage multiple needs concurrently.
• Experience working effectively within a team environment to achieve shared goals
• Experience proactively developing and maintaining strong, productive relationships on behalf of an employer or organization (e.g., recruitment, sales, advancement, or similar)
• Bachelor's degree and/or equivalent work experience

Preferred Qualifications

• Proficiency with CRMs and experience using data to track, manage, and build professional relationships
• Demonstrated ability to synthesize complex information from various stakeholders and strategically connect it to make strategic recommendations or connections.
• Proven ability to work independently, exercise high levels of initiative, and drive team and College-wide projects forward with minimal supervision-specifically in shaping and executing outreach strategies.
• Demonstrated success in navigating and adapting to the changing needs, strategic shifts, or evolving priorities of a growing organization
• Experience preparing and briefing volunteers or stakeholders for public-facing roles, including providing guidance on communication styles and goals

As one of the world’s great liberal arts colleges, LSA pushes the boundaries of what is understood about the human experience and the natural world, and we foster the next generation of rigorous and empathetic thinkers, creators, and contributors to the state of Michigan, the nation, and the world.

To learn more about LSA’s Mission, Vision and Values, please visit lsa.umich.edu/strategicvision.