"Ambulatory Care Administrative Coordinator 3"

Under the supervision of the Administrative Director of the Department of Plastic and Reconstructive Surgery, the Ambulatory Administrative Coordinator will be responsible for overseeing and maintaining a patient database, managing patient scheduling, and coordinating advertisement of services to patients and providers, coordinating any relevant meetings. The Ambulatory Administrative Coordinator is responsible for ensuring all required work is completed in the clinics to ensure efficient scheduling and billing of patients. The Ambulatory Administrative coordinator facilitates positive interaction among staff, patients, and physicians within the practice. They work to establish and promote teamwork among the staff and providers. The Ambulatory Administrative Coordinator must have the ability to perform and prioritize multiple tasks and work well with staff, patients and providers. A high degree of independence, initiative, assertiveness, and diplomacy are necessary in dealing with faculty, staff and patients in a complex environment.

This position ensures and is responsible for all specialty communication and resources necessary for each physician's clinic; including, but not limited to, employee guidance (when covering Practice Manager/ Administrative Director), surgery scheduling, outpatient coordination, clinic flow and function, problem resolution, and pre-planning and efficiency. Other duties as assigned by manager or director.

Below are also the additional duties:

• Training of front desk/PC3 staff
• Management of provider calendars
• Pulling and collecting surgical and visit volume reporting data
• Management of patient escalations
• Manage and updates for all "Standard operator worksheets"
• Manage APEX template and provider schedules
• Manage Surgery Authorization workqueues
• True North Board Champion/ Leader in collecting data, updating, TNB slides, and present.

This position may require travel to outpatient clinical settings at all UCSF Health sites (Parnassus, Mt. Zion, Mission Bay).

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html