Assessment Center Proctor

The Academic Success Center is seeking an Assessment Center Proctor, who will assist students in doing academic assessments via zoom. This position is supervised by the Director of Assessment and Analytics and serves as a frontline staff person helping students connect positively to OU.

Job Duties

Under direct supervision, performs entry-level administrative support-oriented job duties, to include but not limited to resolving routine questions and problems, filing maintenance, scheduling appointments, reception, inventory management, typing, report preparation, and correspondence. Job duties are clearly defined using standard methods and routines to accomplish tasks. Maintains office files that may be of a confidential nature. Schedules various appointments for office personnel and ensures administrative details are completed. Receives incoming calls for office personnel and refers to appropriate person. Records messages or responds to caller with routine information. Serves as a contact person for other employees or the outside public. Provides information regarding location or availability of materials, resources, and services. Monitors and orders supplies for the office and completes requisitions. Responsible for typing correspondence, manuscripts, lectures, grant proposals, and medical information. Reviews and responds to routine correspondence for the office personnel. Prepares various reports, to include but not limited to office supply expenditures and student or resident rotation schedules. Makes copies and assembles materials. Opens, routes, and prepares incoming and outgoing mail. May run errands for the department. Performs related duties as assigned to successfully fulfill the function of the position.

Other Requirements

• Dedicated high speed internet.

Job Requirements

Required Education and Experience

High School diploma or GED, and 12 months office, clerical or administrative support experience.

Skills

• Working knowledge of office procedures.
• General office and customer service skills.
• Working knowledge of Microsoft Office Suite (Outlook, Excel, and Word).
• Excellent interpersonal skills.
• Able to work well with interdepartmental teams and initiatives.
• Ability to complete tasks in an efficient and timely manner.
• Must be detail oriented for accuracy of data and information.
• Ability to multitask, be organized, and self-motivated.
• Ability to work in stressful situations.
• Ability to communicate verbally and in writing.
• Effective oral and written communication.
• Strong initiative to solve problems.
• Must be able to communicate directions and expectations effectively.

Certifications

None.

Advertised Physical Requirements

Physical: Sit for prolonged periods. Communicate effectively and listens. Engage in repetitive motion. Use of computer and telephone. Stand, stoop, bend, and reach.

Environmental: Standard office environment.

Departmental Preferences

• Prior experience in proctoring or assessment at the college level.
• Familiarity with FERPA rules and their application.
• Ability to solve IT problems.
• Familiarity with OU data systems including iAdvise, Banner, ONE.
• Knowledge of ALEKS and Accuplacer testing platforms.
• Confidence in using Office 365.
• Familiarity with Zoom.

If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.