Assistant/Associate Director of Employee Appointments (DOE) - Human Resources

About University at Albany:

Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of approximately 17,000 students in nine schools and colleges across three campuses. Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks.

Job Description:

The University at Albany Office of Human Resources is seeking an Assistant or Associate Director of Employee Appointments, title appropriate with experience, to join our Workforce Planning Unit in Albany, NY. Reporting to the Director of Workforce Planning, the Assistant/Associate Director will oversee and coordinate the administration and maintenance of employee and affiliate records within SUNY's Human Resources Information Systems. This includes managing appointments, re-appointments, employment changes, and confidential data in alignment with bargaining agreements, university policies, procedures, and established workflows.

This role blends leadership, supervision, and hands-on responsibilities to coordinate workflows and data entry for various employee transactions. The Assistant/Associate Director will proactively implement measures to ensure consistent application of SUNY Board of Trustees Policies and Bargaining Unit Agreements.

Additionally, the Assistant/Associate Director will develop and maintain a data assessment strategy, monitor internal controls to ensure data accuracy, and continuously refine processes to deliver exceptional service to University at Albany faculty, staff, and affiliates.

Primary Responsibilities:

• HR Appointments and Appointment Changes: Provide exceptional service and support to hiring departments, managers and employees by efficiently addressing HR transactions and inquiries. Proactively assess and implement measures to ensure timely, accurate, and consistent application of policies and procedures across all operations. Utilize multiple HRIS platforms for processing, including but not limited to SUNY HR, PayServ, and PeopleSoft. Manage the entry, maintenance, and auditing of employee and affiliate records, including appointments, re-appointments, employment changes, and terminations.
• Data Management: Ensure data integrity and confidentiality in compliance with SUNY Board of Trustees Policies, Bargaining Unit Agreements, and institutional procedures. Collaborate with HR leadership to develop and implement data governance strategies and internal controls.
• Process Management: Monitor workflows and identify opportunities for process improvement and automation. Serve as a liaison between HR, Budget, Payroll, IT, and other university departments to ensure seamless data integration and reporting. Generate and analyze HRIS reports to support strategic planning, compliance, and operational needs. Lead or support HRIS-related projects, including system upgrades, testing, and documentation. Interpret, apply and remain current on HRIS best practices, SUNY policies, and relevant employment laws, including policy development, compliance with University, local, state, and federal regulations, and administration of collective bargaining agreements related to employment and appointments.
• Supervision and Leadership: Effectively manage assigned staff to carry out responsibilities related to employee and affiliate appointments, changes, and confidential data management. Provide exceptional service to the University community through strong leadership and team coordination. Lead and support direct reports by offering guidance, performance feedback, and professional development opportunities. Ensure that team goals, activities, and personnel practices align with and contribute to the University's mission. Foster a positive and productive work environment that promotes high performance and dedication. Complete performance evaluations and goal-setting activities in a timely manner, providing constructive feedback and implementing improvement plans as needed.
• Projects and Other Duties: Participate and/or lead projects. Other reasonable duties as assigned.

Functional and Supervisory Relationships:

• Reports to the Director of Workplace Planning
• Supervises a team of HR Assistant/Associates
• Works closely with the HR Services, Payroll, and other HR colleagues.
• Work closely with staff at SUNY System Administration

Job Requirements:

• Knowledge of and commitment to inclusive excellence and working with different employees from various backgrounds and cultures.
• Ability to develop inclusive and equitable relationships within our diverse campus community.
• Ability to supervise a diverse team of professionals within a dynamic workplace.
• Ability to work at a high level of attention to detail while maintaining accuracy.
• Expert level knowledge of SUNY HR for full proficiency
• Knowledge of Pay Serv and PeopleSoft systems of NYS and UAlbany, respectively
• Excellent independent judgment, including sensitivity to personal information and ability to maintain high confidentiality.
• Ability to develop collegial working relationships with individuals at all organizational levels and with varied backgrounds and experiences.
• Ability to collaborate with other departments and units to ensure proper coordination and integration of HR data and processes.
• Ability to provide payroll information and assist employees, managers, auditors, and external agencies as needed.
• Ability to research and resolve any payroll issues or discrepancies promptly and professionally.

Requirements:

Minimum Qualifications:

• Bachelor's degree from an accredited institution.
• Minimum 5 years for an assistant, or 8 years for associate, of progressive work experience in HRIS data management, or HR or related field
• Demonstrated experience with HRIS platforms, (e.g. PeopleSoft, Banner, Workday, or similar)
• Experience(s) leading teams, projects, and/or supervising staff.
• Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community
• Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role

Preferred Qualifications:

• Experience with SUNY HR and/or PayServ, highly preferred.
• Experience in NYS public employment
• Experience working in higher education.
• Experience working in a unionized environment.
• Experience writing queries and managing data
• Experience working in a front-facing environment of excellent customer service.

NOTE: Significant factor in appointment to the assistant or associate director level will be the candidates fluency in HRIS, specifically SUNY HR, and demonstrated experiences leading and supervising others.

Working Environment:

Typical office environment

Additional Information:

Professional Rank and Salary Range: Senior Personnel Associate, MP4, $78,000-$85,000 Assistant Level, $87,000-$97,000 Associate Level. Special Notes: Visa sponsorship is not available for this position. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions prepare, publish, and distribute an Annual Security Report.

Application Instructions:

Applicants MUST submit the following documents: Resume/CV, Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications, Contact information for three professional references. A review of applications will begin on September 5, 2025, and the search will remain open until the position is filled.