"Assistant Director"

Position Summary

Located 45 minutes from the Nations Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) has been twice named in the top 150 community colleges by the Aspen Institute with academic programs in over 100 disciplines. CSM is among Americas top 100 producers of Minority associate degrees in twenty categories, according to Diverse Issues in Higher Education. CSM offers excellent health insurance benefits; State Retirement Pension plan; wellness programs; Code Green early closure Fridays in the summer; college closure for spring break and several major holidays, including the week between Christmas and New Year; and for several days in March for Spring Break. We are an innovative institution committed to student success and well known for our flexibility to meet student and community needs.

The individual in this position is the leader of a team of enrollment coordinators that services the tri-county area and who are the primary first contacts for the college for all prospective students. The Assistant Director is responsible for training, supervising and evaluating the team of coordinators who work with all incoming students to assist them in choosing their program of study and the career pathways available to them at CSM. The Assistant Director is responsible for assisting in the development of a comprehensive college recruitment plan that complements the colleges strategic enrollment management plan. The Assistant Director is experienced with the use of enrollment management technology (including but not limited to Colleague, Recruit, or other CRM systems) and supports the Director with Early College and Dual Enrollment initiatives. Primary duties include working with the marketing office in development of promotional materials and advertising campaigns for recruitment events, managing recruitment staff, and conducting or assisting the college at recruitment activities.

Reports to: Director of Admissions

The hiring salary for this position will be from the min to mid-point of the salary range advertised. This position is open until filled.

Specific Duties and Responsibilities

40 % Leadership

• Supervise and provide leadership for four full-time Enrollment Coordinators located at all three campuses of the college.
• Ensure staff is effectively trained on enrollment processes for all students, the collection of documentation, and inputting information into Colleague, and the Recruit system.
• Provide written documentation for all new and updated processes and procedures for the recruitment team.
• Serve on committees that directly impact the vision of the department.
• Collaborate with local school systems and private high schools in retrieving student data, planning recruitment visits including dual enrollment and Enrollment Days. This includes providing information to local schools about their students enrollment, progress, and success at CSM.
• Build and cultivate relationships with education and community partners internally/externally including serving as a member of the Southern Maryland College Fair Committee.

40% Recruitment

• Coordinate and implement various recruitment activities that support the CSM Strategic Plan.
• Coordinate recruitment and registration processes for dual on-campus and in-school classes.
• Coordinate the follow – up communication with prospective and admitted students.
• Oversee the creation of new recruitment programs and identify new recruitment opportunities to increase enrollment.
• Utilize the CRM to identify prospective students and, in collaboration with the Director, determine the best ways to reach these students.
• Effectively track prospective students through the enrollment funnel and ensure that they receive the proper messaging and information.
• Participate in and support recruitment activities in other departments that relate to Department, Division, and College objectives.
• Work with Director in managing the Dual and Early College programs/initiatives.
• Work closely with the Marketing Department to plan and promote recruitment events via advertising and other promotions.

20% Administrative, Academic Support, and Data management

• Participate in Maryland community colleges affinity group. Keep apprised of best practices in admissions and related areas.
• Create weekly/monthly reports on student enrollment populations (Dual, EC, Home School, etc.) and maintain accurate records,
• Assist the recruitment team, during high volume times to determine student college readiness to include evaluating high school transcripts, SAT/ACT scores and placement test results to determine student course placement for their first semester.
• Oversee the monitoring and response to emails in shared Admissions email inbox.
• Collect and report weekly statistics to the Director of Admissions.

Additional Duties:

• Performs other related duties as assigned.

Minimum Education and Training

• Bachelors degree required.
• Two years of work experience in the Student Services area in a collegiate setting.
• Two years supervisory experience preferred.

Minimum Qualifications and Standards Required

Knowledge, Skills, and Abilities:

• Demonstrates ability to work effectively with students, peers and community.
• Superior interpersonal skills required as this position deals with the public, outside agencies and colleagues in a dynamic environment.
• Excellent oral and written communication skills.
• Effective problem-solving skills.

PHYSICAL DEMANDS
The work is sedentary work which requires exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly.

WORK ENVIRONMENT
Work is performed in a relatively safe, and secure work environment.

General Employment Information
The College of Southern Maryland is an Equal Opportunity Employer.