"Assistant Director, Spartan Store (Digital Marketing & Insignia Products)"

DESCRIPTION:

Responsible for the website operations & customer service within the store. Social media management on multiple platforms. Developing of marketing materials under the director's leadership. Purchasing & merchandising of clothing partnered with the director support. Customer Service Manager reports to Assistant Director. Oversee management of Website/POS/When to Work/Software store systems.

OUTCOMES:

To service the college community through effective marketing & web-based services. Insignia apparel operations marketed to college community and beyond. Delivering a profitable net income to support the College Spartan Store. Maintaining high levels of customer service for a positive store image.

• Purchasing, merchandising & marketing of insignia apparel under Director's leadership 30%
• Develop social media, marketing materials & web business to increase sales/improve profits 25%
• Develop high levels of customer service for both internal & external customers 15%
• Website and POS maintenance 20%
• Assist the Director in store operations 10%

QUALIFICATIONS:

• Bachelor's degree in a related field
• 2 to 5 years experience in retail, purchasing & management
• Proficient with Microsoft office programs, Adobe Suite, and Canva
• Computer skills & web-based operations
• Customer Service & supervisory skills