"Associate Director, Digital Capability"

As a key leader within Information Technology Services (ITS) at the Australian National University, the Associate Director, Digital Capability plays a pivotal role in shaping the University’s digital future. This position leads a diverse portfolio of capabilities, spanning analysis, change, communications, DevOps, systems administration, and strategic support functions to enable the successful delivery of the University’s Digital Plan. Working in close partnership with senior leaders and stakeholders across ANU, the Associate Director drives cultural and operational transformation, fosters innovation, and ensures ITS has the talent, practices, and governance needed to deliver seamless, secure, and impactful digital experiences for students and staff.

Key Duties:

• Lead and manage a portfolio of teams delivering core functional capabilities that support ITS in achieving strategic and operational goals, with a strong focus on workforce planning, talent acquisition, development, and retention.
• Establish and oversee Chapters to ensure ITS has access to contemporary skills and thought leadership, working closely with Chapter Leads to foster a high-performance culture and develop consistent practices, frameworks, and artefacts.
• Develop and mature portfolio-level processes for digital activities across the University, including prioritisation frameworks and governance structures that enable effective decision-making and value delivery.
• Champion a culture of innovation and continuous improvement, creating opportunities for staff learning and development, and embedding agile, growth-oriented mindsets across teams.
• Provide strategic leadership in commercial and financial management, including procurement, contracting, vendor relationships, and budget oversight, ensuring alignment with University policies and procedures.

About You

We welcome applications from individuals who possess the following attributes:

• You will be a strategic and values-driven leader who brings:
• Extensive leadership experience in complex, culturally diverse environments, with a strong track record in team building, coaching, and fostering high-performing, psychologically safe teams.
• Proven expertise in managing significant human, financial, and material resources, supported by relevant postgraduate qualifications or equivalent experience.
• Strong project and operational management capabilities, with a deep understanding of IT systems and service delivery in large, complex organisations.
• Excellent people management and communication skills, with the ability to lead through change, resolve complex issues, and inspire confidence during periods of transformation.
• A collaborative and analytical mindset, with demonstrated success in stakeholder engagement, negotiation, and building trusted networks across and beyond the organisation.
• A commitment to equity, diversity, and inclusion, with a strong understanding of equal opportunity principles and their practical application in the workplace.
• Desirable: Experience working with Agile cross-functional teams and supporting organisational agile maturity will be highly regarded.

How to Apply

To apply for this role please ensure that your submission includes the following documents:

• A statement addressing the selection criteria showing how your skills, experience and approach align with the role in no more than 2 pages.
• A current curriculum vitae (CV).
• The names and contact details of 2 referees.

Applications which do not address the selection criteria may not be considered for the position.