Athletics Business Intelligence Analyst

Athletics Business Intelligence Analyst

Company: Auburn University

Job Location: Auburn University, 36849-5207

Category: Database Administrator

Type: Full-Time

Salary Range: USD $54,970.00/Yr. - USD $93,450.00/Yr.

Categories: Information Technology

Job Type: Non-Faculty

Department: Ath Finance & Administration IT

Associated Division: Director Intercollegiate Athletics

Req ID: 8654

Overview

Lead Auburn Athletics' CRM & Business Intelligence to deliver actionable insights that elevate ticketing, fundraising, and marketing-grounded in strong data governance and process excellence.

Responsibilities include database development, Salesforce administration, and integration of web applications and reporting tools. The role focuses on process optimization, data governance, and delivering actionable insights through dashboards and analytics. Collaboration with cross-functional teams ensures technical solutions align with business goals and enhance customer experience.

Responsibilities

• Designs and maintains relational database structures to support ticket sales, donations, and marketing operations; develops and optimizes SQL queries for reporting and analytics.
• Configures and manages IIS web applications to ensure reliable performance of reporting tools and integrated platforms.
• Serves as the Salesforce product specialist, overseeing data modeling, workflow automation, and integration with third-party tools to enhance CRM functionality.
• Collaborates with cross-functional teams to gather business requirements and translate them into technical solutions that improve operational efficiency.
• Develops and maintains dashboards and AI-driven reporting tools, enabling stakeholders to access self-service analytics and actionable insights.
• Provides user training and support for CRM and ticketing systems, ensuring adoption of best practices and efficient use of technology.
• Designs and optimizes business processes related to ticket sales, fundraising, and fan engagement, leveraging AI, automation and data-driven strategies.
• Complies with data governance policies as well as industry regulations.
• Performs data migration and integration tasks across multiple systems, maintaining data integrity and accuracy.
• Analyzes complex business problems using data-driven approaches and recommends solutions to improve performance and customer experience.
• Documents technical processes and workflows in alignment with Agile or Waterfall methodologies, ensuring clarity for stakeholders.
• Monitors emerging technologies and trends, proactively recommending enhancements to existing systems and processes.

Nights and weekends may be required.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Data Science, or related field plus 3 years of experience in data analysis, data architecture, or similar technical experience.OR
• Master's degree in Computer Science, Information Systems, Data Science, or related field plus 1 year of experience in data analysis, data architecture, or similar technical experience.

Why Work at Auburn?

• Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
• Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
• We're Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
• Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
• A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
• Ready to lead and shape the future of higher education? Apply today! War Eagle!

Equal Opportunity Compliance Statement

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.

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