"Banquet Captain (Multiple Positions) (Catering) (Student Unions)"

Position Highlights

Join the heart of campus life at the University of Arizona Student Unions, where culinary creativity meets community. The Arizona Student Union is looking to hire multiple Banquet Captains to join our Catering team. Ready to make an impact in a supportive and team environment? The Banquet Captain is responsible for the supervision and execution of catered functions; including service, food preparation, equipment use and food safety practices.

This position requires evening, weekend and holiday work.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities

• Responsible for all aspects of assigned events, from preparation to post event clean up.
• Lead, train and motivate banquet staff to ensure efficient and quality service.
• Assign roles, monitor progress and ensure event meets client expectations
• Serves as a point of contact for the client and/or host.
• Assist in the training and mentoring of food service staff.
• Greets and welcome guests, assist with seating and food service.
• Coordinates orders and table service.
• Address any unexpected changes such as increase in attendees, changes in dietary restrictions and staffing adjustments.
• Partner with the Event Planning team to ensure exceptional customer service.
• Serve food and beverages to guests efficiently, ensuring proper presentations and timing.
• Identify and anticipate potential issues during events and proactively resolve them.
• Promptly and professionally address customer complaints and work to find a resolution.
• Monitor and maintain banquet supplies.
• Ensure all supplies are in good working condition before each event and request replacements as necessary.
• Ensure safe handling of food and sanitation of equipment.
• Additional duties as assigned.

Knowledge, Skills and Abilities:

• Knowledge of Banquet Operations, setups and food service.
• Ability to effectively communicate with a diverse range of clients and colleagues.
• Ability to work in a fast-paced stressful environment.

Physical Requirements:

• Ability to move, transport and lift a maximum of 50lbs.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

Minimum Qualifications

• High school diploma or high school diploma equivalency is required.
• Five years of relevant experience, or equivalent combination of education and work experience.
• Ability to drive according to the University Fleet Safety Policy.
• Must be able to work evenings, days, holidays and weekends.

Preferred Qualifications

• Experience with high volume, off site banquet and catering operations.

Additional Details

FLSA: Non-Exempt

Full Time/Part Time: Full Time

Number of Hours Worked per Week: 40

Job FTE: 1.0

Work Calendar: Fiscal

Job Category: Culinary

Benefits Eligible: Yes - Full Benefits

Rate of Pay: $16.50 - $20.63

Compensation Type: hourly rate

Grade: 3

Career Stream and Level: OC3

Job Family: Culinary & Food Services

Job Function: Culinary

Type of criminal background check required: Name-based criminal background check (non-security sensitive)

Number of Vacancies: 2

Contact Information for Candidates:
Kris Vemulapalli
kvemulapalli@arizona.edu

Open Until Filled: Yes

Documents Needed to Apply: Resume and Cover Letter