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South Orange County

5 Star University

"Basic Needs Aide"

Academic Connect
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Basic Needs Aide

Description

To provide support for the on campus Basic Needs Center / Food Pantry and Basic Needs Program at large. The Basic Needs Program provides support, community, and access to resources for students encountering food and housing insecurities. This position will serve as the support for the day-to-day functioning of the on-campus food pantry and case management support for students with food and housing insecurities. Customer service, food service, helping professions, or basic needs experience are highly desired for this position.

Summary Description

The Basic Needs Aide plays a vital role in supporting students facing food and housing insecurities. This position involves assisting with the daily operations of the campus food pantry and clothing closet, providing outreach for CalFresh benefits, and ensuring the cleanliness and organization of resources.

Representative Duties

  • Assist in the daily operation of the campus food pantry, including receiving deliveries, organizing, stocking, and distributing food items in a timely fashion. Responsible for completing a Food safety handling course within 1 week of employment and obtaining and paying for a California Food Handlers Card (cost $7.99)
  • Maintain cleanliness and sanitation, food safety standards, and inventory records for the assigned area.
  • Provide CalFresh outreach and support assistance.
  • Support the operation of the colleges clothing closet, including intake, sorting, and display of donated clothing and accessories.
  • Participate in planning and implementation of outreach events to promote awareness of basic needs resources.
  • Assist with data collection and reporting for food pantry, CalFresh, and clothing closet services in accordance with college and grant requirements.
  • Provide front-line customer service and assist students from diverse backgrounds in a culturally competent manner.
  • Helps plan, and participates in, outreach events.
  • Follow the policies and procedures of the assigned area.
  • Perform related duties as required.

Knowledge of

  • Familiarity with issues related to food insecurity, housing instability, and student basic needs.
  • Standard office software and data entry tools.

Ability to

  • Demonstrate strong interpersonal skills and work effectively with students from diverse populations.
  • Lift up to 25 pounds and perform physical tasks related to inventory and distribution.
  • Report to work on a regular and consistent basis, as scheduled, to the assigned job.
  • Attend and participate in all scheduled staff meetings and trainings.

Physical Demands and Working Environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Work is primarily conducted on-site in the Basic Needs Center, food pantry, and clothing closet. Some evening or weekend hours may be required for outreach and distribution events. The position involves moderate physical activity, including lifting, bending, and standing for extended periods.

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