"BENEFITS ANALYST 3 - RETIREMENT ADMINISTRATION SERVICE CENTER (RASC) - INSURANCE"

UC OFFICE OF THE PRESIDENT

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Department Overview

The Retirement Administration Service Center (RASC) counsels members of the University as they transition into retirement and provide long-term pension and retirement health benefits support.

Position Summary

The Benefits Analyst 3 manages complex retirement and pension cases, ensuring compliance with policies, procedures, and regulatory requirements. This role requires strong analytical skills, judgment, and the ability to resolve non-standard issues with minimal guidance. The BA3 provides subject matter expertise, supports process improvements, and serves as a resource and mentor to analysts. Please note this is a hybrid position with three days a week on site in Oakland, CA.

Key Responsibilities

25% As the subject matter expert, reviews, validates, and processes complex member applications and documents for completeness, accuracy, and compliance. Provides in-depth counseling to members on retirement and pension inquiries, explaining complex benefits information clearly.

25% Processes applications related to retirement, survivor/beneficiary, insurance, and disability benefits. Resolves escalated or non-standard issues, applying policies and exercising judgment with minimal supervision.

25% Ensures data integrity across retirement systems, performing advanced analysis to identify and correct discrepancies.

15% Collaborates with cross-functional teams to improve processes, implement solutions, and share best practices. Mentors and trains junior analysts, providing guidance and feedback to build team expertise.

10% Leads portions of audits and reviews by preparing documentation, analyzing findings, and recommending corrective actions. Identifies opportunities for operational excellence and actively contributes to continuous improvement initiatives.

Experience

Required Qualifications

Minimum 5 years' experience in Benefits, Pension Plans, or other relevant roles. Bachelor's degree in related area and/or equivalent experience/training.

Skills and Abilities

Required Qualifications

Advanced expertise in retirement and pension benefits administration, including defined benefit plans and complex eligibility rules. Requires extensive knowledge of UCRP plan rules and regulations.

Strong ability to interpret and apply policies, procedures, and regulatory requirements (e.g., ERISA, IRS, UC policies).

Highly skilled in analyzing complex data and trends to support decision-making and improve program effectiveness.

Excellent communication and counseling skills, with the ability to convey complex benefits information clearly to diverse audiences. Strong skills in payroll, calculations, Excel, compliance, and audit.

Close interactions with Policy, campuses, and Benefit Accounting. Proven ability to independently manage multiple priorities and resolve escalated issues in a fast-paced, service-oriented environment.

Ability to mentor, train, and support colleagues, fostering knowledge sharing and team development. Demonstrated capacity to influence process improvements and contribute to organizational excellence.

Education

Required Qualifications

Bachelor's degree in related area and / or equivalent experience / training

Job Title

Benefits Analyst 3

Job Code

007720

Salary Grade

Grade 21

Payscale

$93,000 - $103,800

The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position.

Benefits

For information on the comprehensive benefits package offered by the University visit: Benefits of Belonging

ADDITIONAL INFORMATION

HOW TO APPLY

Please be prepared to attach a cover letter and resume with your application.

APPLICATION REVIEW DATE

The first review date for this job is November 7, 2025. The position will be open until filled.