Business Analyst (UMD Financial Aid)

Job Details

About the Job

The Business Analyst provides data and technology support for financial aid, scholarships, and student success processes in the OFAS and the broader Strategic Enrollment Management (SEM) division. The position works with leadership to support effective processes and is primarily responsible for analyzing, testing, implementing, and monitoring the data and technical infrastructure directly supporting financial aid, scholarships, as well as student information and communication systems used by the BRC. The position is responsible for resolving non-routine problems as they arise, assessing processes for efficiencies and compliance, serving as a resource to Institutional Research and other enrollment services departments, and providing training when the need arises.

Core functions:

• Data Expertise, Testing, Query Writing (SQL) & Reporting
• Liaison for OFAS to University of MN entities, Information Technology Systems and Services, Academic Support Resources Information Technology, and Office of Institutional Research
• Software/Student Information System support and maintenance
• Create and support online form submission
• Data loading/exchange with third party vendors

Responsibilities:

• Oversee & support data needs using integrated information systems (PeopleSoft, UM Data Warehouse, Jadu, National Collegiate Athletic Association compliance, etc.)
• Support processes and assemble data, verifying accuracy, for staff in OFAS, Orientation, Veterans’ Services, other SEM areas, and partner offices, on a regular and ad hoc basis.
• Create, oversee and support student forms on One Stop (OS) website in collaboration with OFAS program managers, OS, and SEM Marketing.
• Understand and remain current on Federal, State, and Institutional financial aid and academic regulations/procedures and terminology, to best support staff within the OFAS.
• Management of data systems security.
• Work with staff to recommend policy and process changes based on the analysis of qualitative and quantitative data
• Identify systemic issues, make recommendations for enhancements as a result of problem analysis or policy changes
• Identify, manage, analyze, report and resolve issues associated with core functions, for all clients; communicate changes effectively
• Offer proactive and timely diagnostic support and problem resolution
• Write and maintain effective documentation and training materials
• Participate in OFAS and stakeholder business process discussion, system testing, metric development, and maintenance of enterprise information systems to ensure accurate financial aid records and services
• Collaborate with other financial aid professionals at the University, U of M system, federal and state agencies and professional organizations, to maintain program integrity and resolve issues
• Assign work and provide direction to others, as needed
• Other duties may be assigned

Qualifications

Required Qualifications:

• BA/BS degree plus at least six years of relevant experience, or master’s degree plus at least four years of relevant experience.

Preferred Qualifications:

• Higher Education Financial Aid experience
• PeopleSoft campus solutions financial aid module experience
• SQL, Perceptive Content, Jadu, Salesforce, Slate and Google product experience
• Experience interpreting regulatory guidance
• Software Development experience, including requirements gathering, design/development, testing and support.
• Experience using AI
• Excellent written and verbal communication skills

Pay and Benefits

Pay Range:

$70,986.62 - $75,000.00; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Faculty and P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost

While our salary ranges provide a framework, it is important to note that most of the time, the initial pay may not reach the maximum of the range. This approach ensures that compensation reflects the value and unique contributions of each candidate while maintaining equity within our organization. As part of our commitment to fair and equitable compensation, please be aware that the salary offered to incoming candidates will be based on their individual credentials and experience.

How To Apply

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

Required application materials:

• Resume
• Cover Letter

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.