Business Systems Analyst (0657U)

About Berkeley

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.

We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles, Principles of Community, and Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley.

Departmental Overview

The Financial Aid and Scholarships Office (FASO) directly awards or coordinates the awarding of over $1 billion from over 700 funding sources to over 30,000 undergraduate and graduate students.

The mission of the Financial Aid and Scholarships Office is to provide students access to an excellent education. Through strategic partnerships and rigorous planning, FASO offers innovative aid programs to make higher education affordable, helps students and parents navigate financial aid processes, counsels students so they understand their options and feel empowered to make the best choices to manage their financial lives, advocates on behalf of students, teaches students about financial literacy, collaborates to help build upon a comprehensive, holistic culture of care that transforms the student experience and helps us recruit, retain, and graduate students and prepare them for success in life, and fosters a sense of community by encouraging alumni and donors to connect with the university and give the gift of access to the next generation of students.

Application Review Date

The First Review Date for this job is: June 4, 2026

Responsibilities

• Initiates and designs automated system specifications where there are no standardized policies or procedures. Initiates, designs or modifies procedures to solve complex problems considering software capacity and limitations, processing time, and form of desired results.
• Creates highly technical specifications for systems with a broad impact on campus. Ensures system compliance with federal, state, and institutional financial aid regulations.
• Performs highly complex analysis of business and user needs, documentation of requirements and translation into proper system and process requirement specifications.
• Plans and executes unit integration and acceptance testing. Initiates, facilitates, implements and documents work process changes.
• Applies advanced business analysis concepts to identify, evaluate and define highly complex systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements.
• Provides feedback to vendors on needed functionality in the student aid management system supporting FASO's continuous efforts to streamline work and ensure compliance with regulations by developing in-house custom systems. Prepares requests for proposals (RFPs) for new systems or functionalities.
• Participates in and leads cross-functional teams to solve complex business or systems issues involving all aspects of financial aid, scholarships, and workstudy on the campus. Includes work on interfaces with systems used by the Office of Undergraduate Admissions, the Office of the Registrar, the Graduate Division, Payroll, Billing, Payment Services, California Alumni Association, Intercollegiate Athletics and others. May participate in systemwide teams of Financial Aid technical and analytical staff.
• Works at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment. Participates in Financial Aid and Scholarships office strategic planning and leadership activities.
• Provide user support and training on new applications or processes. Other duties as assigned.
• Develops a professional development plan and participates in development activities, such as attending classes, joining organizations, working on special projects, and serving on departmental or campus-wide committees, in order to enhance expertise in job areas.

Required Qualifications

• Advanced knowledge of business and process analysis functions.
• Advanced knowledge of related areas of IT.
• Knowledge relating to the design of application programs across the campus.
• Advanced skills associated with programming design, modification and implementation.
• Demonstrated skills needed to develop conversion and system implementation plans.
• Demonstrated experience with process analysis, systems analysis, process architectures and systems analysis methodologies and practices including traditional waterfall, Agile, Agile Scrum, UML, UML Enterprise, et cetera.
• Understanding and skill in complex process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description.
• Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization.
• Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem solving skills.
• Bachelor's degree in related area and / or equivalent experience / training.

Preferred Qualifications

• Demonstrated testing and test planning skills.
• Demonstrated ability to work with others from diverse backgrounds.
• Knowledge of department business processes and procedures.