Business Analyst (Urology)

The Department of Urology is seeking a Business Analyst who will be responsible for key business analysis and deliverables and will prioritize competing demands to meet required deadlines. The Business Analyst will produce high-quality reports and present complex information to colleagues and the Department of Urology leadership.

The analyst will be responsible for Urology inpatient, OR, and ambulatory practice management analysis, reporting, project management, business planning, and program development across the Brady Urological Institute. The analyst functions as an advisor to the Administrators, Faculty, and Department Chair in tactical planning for the Department. The analyst conducts regular performance measurements, analyses, and reports them to the Administrators, faculty, and Chair. The position also monitors data to provide meaningful feedback and identify trends to improve practice performance and align operations with the needs of ambulatory patient care. Under the direction of the administrator, the analyst develops business and operational plans, with an emphasis on procedural and ambulatory clinical programs, to support Institutional strategic goals. This position reports directly to the administrator and receives direction on data analytics projects and initiatives from the finance and operations team. As a team member, they will identify and execute opportunities to improve efficiency, enhance clinical operations, and strengthen associated compliance requirements.

Specific Duties & Responsibilities

• Use various methodologies (e.g., Business Process Management (BPM), Lean, Six Sigma, Agile) to approach typical and complex situations and adapt to changing circumstances and new requirements.
• Conduct stakeholder interviews related to data analysis, data interpretation, and process design to identify, recommend, and solve business problems.
• Construct and/or lead data analysis by ensuring efficient data collection, instructing analytical choices, conducting research and summarizing conclusions and recommendations to produce high-quality deliverables.
• Coordinate activities to complete assigned work efficiently, which includes delegating and using appropriate project and divisional resources.
• Collaborate closely with program managers and functional leads and other team members to develop deliverables, briefings, presentation and workshop materials, infographics, analyses, etc.
• Establish knowledge of financial, business, and technological practices across the university to effectively support projects.
• Assess change readiness among stakeholders identifying and helping mitigate implementation barriers and risks as needed.
• Independently lead stakeholder interviews and/or design sessions by running well organized meetings.
• Quickly establish credibility for the project by proactively building strategic working relationships.
• Appropriately seek stakeholder input and cooperation while ensuring project goals are met.
• Effectively obtain stakeholder feedback and appropriately respond to their concerns.
• Other duties as assigned.

In addition to the duties described above

• Prepare timely and accurate ad hoc practice management analysis/reports such as staffing level, physician productivity, space utilization, access/capacity, new clinical practice initiative, business plans, professional fee billing assessments, etc. Provide recommendations on findings.
• Lead and manage insurance verification in collaboration with the administrator, clinical operations managers, professional billing, and financial clearance to maximize revenue opportunity across the Department of Urology.
• Coordinate with internal stakeholders (faculty, administrators, and division leaders) and external partners to ensure projects align with institutional objectives and foster seamless communication between teams.
• Develop and implement comprehensive EPIC support to faculty as it relates to their clinical practice, including but not limited to open, closing, and creating new templates for ambulatory efficiency.
• In collaboration with the Vice Chair for Quality & Safety, develop and implement patient quality and safety programs and initiatives.
• Under the direction of the administrator, develops and participates in the analysis and evaluation of strategic business plans, feasibility studies, market assessment, marketing plans, data gathering, implementation plans, and presentation of written reports on prospective and existing clinical and research programs.
• Prepares and presents financial analyses and business plans to Brady leadership and Institutional executive leadership committees for approval and funding decisions.

Minimum Qualifications

• Bachelor's Degree in a related field.
• Three years of related experience
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

Technical Qualifications & Specialized Certifications

• Strong analytical and modeling capabilities, including extensive knowledge of Microsoft Office products.

Technical Skills & Expected Level of Proficiency

• Data Management and Analysis-Developing
• Business Process Analysis - Developing
• Report Writing - Developing
• Presentations - Developing
• Project Management - Developing
• Stakeholder Engagement - Developing
• Change Management - Developing