Business Development Manager, Executive Education

Job Summary

Reporting to the Director of Business Development, Custom Programs, this position is a key player on the Custom Programs Business Development team. They will function as a clearinghouse for all new leads, drive sales enablement, and produce business development metrics and reports, supporting new client acquisition and revenue goals. The role also collaborates closely with the Director of Business Development to evaluate existing processes and implement new methods to increase operational efficiency.

Term Position: This position is approved as a term appointment 6 months from start date. The position is not expected to extend beyond six months.

Position Description

Inbound Sales Management

• Manage and track all inbound leads, including entering information into Salesforce
• Exercise judgment to decide which opportunities to move into the pipeline for pursuit
• Decide which opportunities to refer to other HBS groups or Harvard schools and make referrals with appropriate context and background
• Set up business development meetings and campus visits, including leading tours for potential clients
• Collaborate on and draft initial client proposals and presentations

Sales Enablement & Research

• Conduct client research and client call preparation, and serve as the internal Center of Excellence for industry and client research
• Curate and maintain a library of Custom sales tools (proposal templates, session descriptions, topic descriptions, testimonials, creative for proposals, etc.)

Business Development Metrics

• Manage Custom revenue metrics for new business opportunities, including maintaining revenue projections in Salesforce
• Generate, analyze, and communicate business development metrics and reports, including for monthly, annual, and ad hoc reports and meetings
• In collaboration with the Director and Assistant Director of Business Development, generate and track Custom performance against target revenues

Other

• Build trust and collaboration by being present on-site and engaging directly with colleagues and various constituents.
• Perform other duties as assigned.

Qualifications

Basic Qualifications

• High School Diploma, GED, or equivalent is required.
• 5+ years of directly related and specific experience in business development, sales operations, revenue reporting, or client services is required.
• Education beyond high school may count toward experience.
• Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must.

Additional Qualifications and Skills

• BA/BS or equivalent experience preferred.
• Experience in both corporate and higher education settings preferred.
• Must have outstanding communication and organizational skills.
• Requires a team player with an eye for detail and skills to collaborate with multiple teams with shared accountability in a fast-paced, high-energy, often ambiguous, environment.
• Must be self-directed, take initiative, and be proactive and resourceful in problem solving.
• Client focused, with proven ability to develop trusting working relationships with colleagues and business partners with high expectations.
• Working knowledge of Salesforce strongly preferred.

Additional Information

Standard Hours: This is a 40 hours/week, overtime eligible position.

Term Position: This position is approved as a term appointment 6 months from start date. The position is not expected to extend beyond six months.

Expected Offer Range: $84,000 to $86,000 annually commensurate with experience

Visa Sponsorship: Harvard University is not able to provide visa sponsorship for this position.

Pre-Employment Screenings: Identity

This is a hybrid position which we consider to be a combination of onsite and remote work at our Boston, MA based campus. Executive Education expects staff to be onsite a minimum of 3 days per week and departments to provide onsite coverage Monday – Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.

We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.

A cover letter is required to be considered for this opportunity.

Work Format Details

This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Job Details

• Job Type: Full-time
• Location: Boston
• School/Unit: Harvard Business School
• Department: Executive Education
• Salary Grade: 056
• Job Function: General Administration
• FLSA Status: Non-exempt
• Term Appointment: Yes
• Union: 55 - Hvd Union Cler & Tech Workers

About Us

Harvard Business School Executive Education brings together senior executives from the world’s most influential organizations, preparing them to reach the next level for their organizations and for themselves. Working closely with HBS’s world-class faculty, we design and deliver programs for individuals and for organizations, welcoming over 12,000 participants annually from over 130 countries. Programs range from a few days to multiple weeks. Most programs are delivered on the HBS campus, where participants live, learn, and dine together in dedicated Executive Education residences and facilities. Our programming includes in-person, virtual, and blended (combining both in-person and virtual learning) options. The Executive Education department consists of open enrollment, global, and custom program portfolio management; guest services; marketing; corporate sales; program operations; technology services; human resources; enrollment and admissions; and finance.