"Campus Service Specialist"

Job Summary

Assist students and faculty with bookstore and vendor processes. Answer questions related to textbooks, inclusive access, and general information. Participate in student and faculty outreach campaigns including phone, texting, emails, Webex, and in person. Assist with data entry, verification of general office tasks and other duties as assigned.

Duties and Responsibilities

• Greet students and faculty during semester, providing exceptional customer service.
• Assist with campus ID cards.
• Communicate to students, faculty, staff and the CCRI Community about adoptions and bookstore course materials.
• Perform clerical work, maintain files, and compile routine reports.
• Load and organize merchandise.
• Perform cash register functions.
• Utilize RIPTA bus pass system.

Minimum Requirements

• High school graduate or equivalent
• Demonstrated relevant work experience providing outstanding customer service
• Demonstrated excellent time management skills, high learning agility, creative problem solving, interpersonal, oral and written communications, and presentation skills, with strong attention to detail and accuracy
• Demonstrated proficient computer skills including Microsoft Office, Internet applications, and database software

Competencies

Experience in retail, office, or customer service

Campus Location

Primarily located at the Newport County Campus

Full-time/Part-time

Part-Time

Salary Range

Hourly rate $21.00

Special Instructions to Applicants

If attaching a resume complete with education history and/or employment history, please disregard these sections within the online application. Finalists may be required to provide official college transcripts. CCRI is committed to ensuring the full participation of all applicants throughout the recruitment process. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. If you should require an accommodation during the application process, please notify the Division of Institutional Equity, Human Resources, and Organizational Development prior to the closing of the posting by calling (401) 825-2311 or emailing hiring@ccri.edu.

EEO Statement

CCRI prohibits students, employees, contractors, volunteers, and visitors (collectively, from discrimination based on protected characteristics. For more details, refer to our policies.