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Cancer Referral Coordinator (Oncology)

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Johns Hopkins, founded in 1876, is America's first research university and home to nine world-class academic divisions working together as one university.

The Cancer Referral Coordinator is responsible for the implementation of a specific program under general supervision and direction. We are seeking a Cancer Referral Coordinator who will participates in program development, planning, and implementation. The position is responsible for day-to-day operations of the program and achieving short and long-term program goals. May supervise or oversee operational staff with program responsibilities. The Cancer Referral Coordinator is responsible for the implementation of a specific program under general supervision and direction. They will participate in program development, planning, and implementation. The position is responsible for day-to-day operations of the program and achieving short and long-term program goals. May supervise or oversee operational staff with program responsibilities.

In an administrative capacity, the Cancer Referral Coordinator will also be responsible for enhancing patient and provider satisfaction, improving access to services, and assuring that patient data is captured and shared among the team members. This individual will serve as an integral member of the multidisciplinary team, working closely with disease group leaders, and a wide-ranging group of specialists and providers. The coordinator will be responsible for coordination of services in the solid tumor malignancies sub-specialties and will be knowledgeable about the diseases and treatment options. The coordinator will establish rapport with referring physicians and work with these practices to efficiently facilitate consultation and transitions of care.

Specific Duties & Responsibilities

  • Contribute to goal setting and identify program operational requirements to meet programmatic goals.
  • Obtain and utilize internal and external resources to meet program goals.
  • Serve as primary contact for the program with internal departments and external organizations.
  • Responsible for monitoring budget expenses, processing invoices, performing budget reconciliation, and assisting with budget development.
  • Compile documentation related to funding and finance.
  • Identify and resolve programmatic problems.
  • Assist with planning events and coordinate preparation, set up and logistics for events/ functions.
  • Coordinate communication activities via websites, social media channels, and publication materials as needed.
  • Ensure timely, accurate and appropriate reporting of program activities.

Coordinator of Care

  • Serve as primary contact for referring physicians, JHI, JHUSA to facilitate new patient consultation and transitions of care.
  • Screen and schedule new patients and follow up patients using clinical criteria; determine appropriate specialist(s) and clinical urgency.
  • Ensure diagnostic testing is complete. Pend orders as needed.
  • Inform patient of needed clinical documentation related to care including imaging and pathology slides.
  • Participate in clinical case conferences to present complex new patients requiring physician triage expertise – assures that clinical information is available for this review.

Minimum Qualifications

  • High school diploma or graduation equivalent.
  • Four years progressively responsible administrative experience.
  • Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Classified Title: Program Coordinator
Job Posting Title (Working Title): Cancer Referral Coordinator (Oncology)
Role/Level/Range: ATO 37.5/03/OF
Starting Salary Range: $21.25 - $36.90 HRLY ($24-28.00/hour targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: Mon - Fri / 8a - 4:30p
FLSA Status: Non-Exempt
Location: Hybrid/School of Medicine Campus
Department name: SOM Onc Patient Service Coordination
Personnel area: School of Medicine

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