"Clinical Administrative Manager"

Clinical Administrative Manager

Position Number: 400550

Full Time or Part Time: Full Time

Anticipated Recruitment Range:

Job Category: Staff - Professional

Organizational Unit Overview:

The Brody School of Department at East Carolina University (ECU) is composed of 18 departments which function to: 1) To increase the supply of primary care physicians to serve the state; 2) To improve the health and well-being of the region; and 3) To train physicians who will meet the health care needs of the state.

Playing an important role in the Brody School of Medicines academic group practice, the Department of Psychiatry and Behavioral Medicine consists of the Department Chairman, Michael Lang, MD, Medical Directors of Clinical Services, David Faro, MD, leadership core units (Department Administrator, Operations Committee/Section Chiefs, Nurse Administrator. The primary roles of education (students, residents, fellows and continuing medical education), clinical services (Outpatient Psychiatric services include: Transcranial Magnetic Stimulation (TMS); Geriatrics; Ketamine Treatment; psychotherapy; Addiction Medicine; Behavioral Medicine: Health Psychology; Neuropsychology; Autism; Child & Adolescent Psychiatry), research, academic affairs/faculty development, and administration (business and clinical support services) are led by the Department Chairman and (Department of Psychiatry and Behavioral Medicine) Operations Committee. The clinical sections represented in the Department of Psychiatry and Behavioral Medicine include: (General Psychiatry, Addiction Medicine, Behavioral Medicine, Child & Adolescent Psychiatry, Telespychiatry. The majority of the departments educational, clinical and research activities take place within the context of the East Carolina University Brody School of Medicine and the ECU Health Medical Center.

ECU Health is a mission-driven, 1000+ bed health system that annually serves more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is made up of 12,000 employees, eight hospitals, home health, hospice, wellness centers, and ECU Health Medical Group, a multi-specialty physician and provider group with more than 420 providers in more than 80 practice sites in eastern North Carolina. ECU Health is affiliated with The Brody School of Medicine at East Carolina University. As a major resource for health services and education, ECU Health Medical Center has a mission to improve the health and well-being of eastern North Carolina. ECU Health and Acadia Healthcare have built a state of the art, 144-bed behavioral health facility, opening soon. The new facility will include 24 inpatient beds dedicated to the mental health needs of children and adolescents.

Job Duties:

Financial Management, Revenue Analysis & Revenue Enhancement of Department of Psychiatry and Behavioral Medicine

• Preparation of Departmental budgets, for both ECU and ECU Health, and prepare revenue forecasts for each funding source: Medical Faculty Practice Plan, State funds, Clinical Trials, Grants, Special Funds and the Medical Foundation. Develops the annual and continuing budget process, projecting expenditures and revenues for short and long-range forecasts. Prepares written and graphic material for presentation to School of Medicine and Finance Committee external funding in support of budget requests.
• Evaluates all department activities and analyzes financial trends to provide advice on prioritizing yearly budget initiatives in the department.
• Monitors the revenue and expense activity of each Physician, Nurse Practitioner, or other provider in the department, analyze changes in revenue by division, and forecast the revenue impact of any proposed policy and personnel changes.
• Monitors physician productivity and determines its impact on individual provider compensation.
• Prepares and/or oversees the preparation of business plans and other pro forma financial analyses for remediation of existing Center programs, proposals for new programs.
• Monitor projected vs. actual revenues and expenses within each of the categories noted above, analyze extensive data, develop proposals with several options for addressing budget issues, and recommend to the Department Administrator those changes necessary to sustain the financial viability of the section.
• Conduct feasibility studies and costs/benefit analyses of proposed new services, outreach activities, and/or equipment purchases.
• Develops the strategic planning of major facilities construction / renovation projects to ensure the safe and effective placement of imaging equipment and efficiency of operations. Oversee fiscal management of the center, including forecasting and monitoring of operating performance. Identifies and implements strategies to reduce costs and improve quality of service.
• Develop and implements revenue enhancement opportunities within the Department Psychiatry and Behavioral Medicine by partnering with internal and external customers to drive business and promote services offered within the department.
• Exhibits appropriate expense management through proper staffing levels and resource utilization.

Personnel Management / Management of Administrative Support Team

• The manager sets priorities for the assignment of work to support staff, adjusting work balances as required to accommodate shifting levels of demand. The manager completes performance appraisals for support staff and assures compliance with personnel policies.
• Directs the operations of the Administrative Support Team to meet the needs of the Divisions that each Administrative Partner supports. Ensures each divisions administrative needs are being met and routinely monitors the need to shift resources from one division to another to ensure continuity of support.
• Accountable for ongoing training and development of technical and administrative staff.
• Orientation, Training, and Development: Arranging for and, in some cases, providing support staff training and development is the responsibility of the manager. Such training may include areas like personal computer use, effective communication, and execution of ECU policies and procedures.

Contract Negotiations

• Generally, within the context of developing new services or providing services to external medical groups, affiliated institutions, the Administrative Manager will assist the Department Administrator and Chair with contract negotiations by providing pertinent financial cost benefit analysis for successful conclusion of an agreement.
• The manager will assist in the development of appropriate contract terms for third party payor contracts as they relate Psychiatry and Behavioral Medicine. The manager will also assist with prospective faculty member negotiations by providing options and information for consideration.
• Position monitors and tracks contract revenue. Position works closely with Contract office for billing and receipting revenue and navigating the approval process.
• Ensures contracts adhere to ECUs mission and standards as well as increasing revenue production.

Planning, Marketing and Program Development / Other:

• Position provides a high level of independent and discretionary judgment for administrative matters.
• Problem Solving: Anticipates and negotiates solutions for potential problems that could impact the administrator/college and the scope of internal and external responsibilities. Routinely coordinates and facilitates solutions with internal and external organizations and constituents.
• The manager engages in long- and short-range planning, with special emphasis on decision support analysis for new and continuation programs. The manager uses such management tools as forecasting, cost/benefit analysis, management literature review, and organizational benchmarking.
• Communication: Clearly and concisely conveys information verbally and in written form; effectively presents ideas to administration, chairs, personnel committee chairs, individuals or groups to ensure that they understand the information and message.
• Collects data and analyzes data for special projects assigned by administration.
• Position is involved in operational activities such as record management and budget data.
• This position must have a strong knowledge of and be able to utilize Banner Finance, ODS, ECU Faculty Manual, and EHRA Sharepoint Site.

CLINICAL SUPPORT POSITION - NOT SUBJECT TO STATE HUMAN RESOURCES ACT.

The ECU Brody School of Medicine is affiliated with ECU Health Medical Center. ECU Health Medical Center is the flagship hospital for ECU Health and serves as the teaching hospital for the Brody School of Medicine at East Carolina University.

Employment in this position provides eligibility to participate in the UNC Optional Retirement Program (ORP) which offers matching employer contributions and employee control of investment choices, along with eligibility to participate in various Voluntary Supplemental Retirement Plans (401k, 403b, 457). This position is not eligible to participate in the NC Teachers and State Employees Retirement System (TSERS). Additionally, this position offers multiple voluntary options for Medical, Dental, Vision, and Life Insurance as well as various supplemental plans including Critical Illness, Flexible Spending Accounts, Cancer, and Disability.

Minimum Education/Experience:

Graduation from an appropriately accredited four-year college with a degree in business administration, public administration, health care administration, or a related program and three years of clinical or administrative management experience; or an equivalent combination of training and experience is required.

License or Certification Required by Statute or Regulation: N/A

Preferred Experience, Skills, Training/Education:

Special Instructions to Applicant:

• Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write see resume on your application when completing the job duties section.
• If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
• Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
• Applicants must be currently authorized to work in the United States on a full-time basis.

Job Close Date: 2/6/2026

Open Until Filled: No

To apply, visit https://ecu.peopleadmin.com/postings/91332