"Clinical Associate (Per Diem)"

Position Title:

Clinical Associate (Per Diem)

School/Division:

Enrollment Management

Office:

Student Enrollment, Engagement and Success, Student Health Services

Full Time/Part Time:

Part-Time

Description:

The Clinical Associate (CA) assists with the daily operations of Student Health Services (SHS). The CA will assist in the scheduling of appointments, rooming and intake of patients, maintaining inventory, and other related tasks.

Responsibilities include, but are not limited to:

• Assists in scheduling of appointments using telephone triage protocols. Collaborates with Front Desk team members in prioritizing higher risk patients and ensuring office resources are optimally allocated.
• Assists Front Desk and clinical teams with daily operations, including rooming and intake of patients.
• Inspects, stocks, cleans, and prepares exam rooms and environment of care and logs these actions daily.
• Monitors patient arrival and wait time and prioritizes care of those patients who have longer wait times and/or more urgent clinical needs.
• Assists SHS Nurse Practitioners and Registered Nurses in the preparation and treatment of patients in SHS.
• Assists SHS NPs and RNs with various procedures including bleeding control, orthopedics (i.e., crutch set and splinting), suturing, CPR and supplemental oxygen administration (as trained).
• Performs measurement and screening procedures according to protocol which may include but is not limited to height, weight, head circumference, blood pressure, pulse, temperature, audiometry, and vision testing. Records and plots findings in Electronic Medical Record (EMR).
• Collects blood specimens and assists NPs or RNs in collection of blood specimens as required. Completes requisitions, labels and routes specimens according to standard procedure.
• Collects urine specimens. May perform throat cultures, and buccal smears as directed. Completes requisitions, labels and routes specimens according to standard procedure.
• Assists with various laboratory functions and utilizing and maintaining the Glucose analyzer (as trained).
• Documents all procedures performed in the medical record and signs/titles appropriately ensuring all charts are countersigned by a Nurse Practitioner or Registered Nurse.
• Collaborates with other SHS team members to make progress towards AAAHC accreditation and serves on accreditation task force.
• Performs other related duties, including special projects, as required.

Qualifications:

• Bachelor's degree required.
• EMT certification or a minimum of 1 year working in a medical office.
• AHA BLS/ACLS upon hire.
• Minimum of one (1) year full-time experience in a pre-hospital or hospital setting.
• Ability to evaluate multiple data elements and interpret those data elements in real-time.
• Excellent verbal communication skills, including telephone skills and the ability to effectively communicate with patients, patient families, clinical and non-clinical staff, and explain rationale for decisions clearly and effectively.

EEO Statement:

Hofstra University is an equal opportunity employer and is committed to extending equal opportunity in employment to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, physical or mental disability, marital or veteran status or any other characteristic protected by law.