"Clinical Services Representative I"

Position Summary

Rutgers, The State University of New Jersey is seeking a Clinical Services Representative I in the Rutgers Health University Dental Associates (RHUDA) at the Rutgers School of Dental Medicine (RSDM).

Under general supervision, the Clinical Services Representative I carries out a variety of front desk services related to cash collections. Additionally, this individual serves as a receptionist, maintains appointment books, requests charts, posts payments, enters and updates patients' demographic and insurance information and collects copayments.

Essential Duties and Responsibilities

• Registers patients presenting for treatment at the Rutgers Health University Dental Associates. Enters all biographic and insurance information into the appropriate computer system. Checks patient identification as required by RSDM/RHUDA policies. Audits that patient data, such as address, is current.
• Obtains a copy of patients' Medicaid/Medicaid HMO card each month, verifies and updates information as needed.
• Ensures that the designated insurance copayment is collected before the patient is seen by the student.
• Responsible for the collection and posting of patients' payments. Ensures that the patients' payments are recorded properly. Prepares computer receipts for patients.
• Requests charts for patients of record who will be seen the next day.

Minimum Education and Experience

• Three (3) years of progressively responsible clerical experience required, of which one year must have been in a business setting involving cash collections.

Physical Demands and Work Environment

PHYSICAL DEMANDS:

• Standing, walking, bending and talking.
• Must be able to lift and more supply boxes, 10 pounds

WORKING ENVIRONMENT:

• Clinic and office operation. Moderate noise.

City: New Brunswick

State: NJ