James Cook University Jobs

James Cook University

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Townsville QLD, Australia

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"Clinical Training Support Coordinator"

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Clinical Training Support Coordinator

HEWL 6

March 4, 2026

Location

Mackay, QLD, Australia

James Cook University (JCU)

Type

Full-time Fixed-term (36.25 hours/week, Parental Leave Cover to Dec 2026)

Salary

HEWL 6 $90,821 - $98,369 + 17% Super

Required Qualifications

HEWL 6 qualifications/experience
People leadership & team supervision
Organisational & time management skills
Communication & stakeholder relationships
MS Office & information systems competency

Research Areas

Undergraduate medical education
Postgraduate clinical training
Regional/rural medical capacity building
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Clinical Training Support Coordinator

  •  494230
  •  Mackay
  •  Professional
  •  Full time
  •  Closing on: Mar 4 2026

Clinical Training Support Coordinator

  • Full time - 36.25 hours per week
  • Fixed-term parental leave cover to 31 December 2026, with potential for extension.
  • Based at the Mackay Clinical School
  • HEWL 6 $90,821 - $98,369 + 17% Super

Make a meaningful impact on medical education across regional, rural and remote Australia.

We are seeking an experienced Clinical Training Support Coordinator to deliver and coordinate the operations of a dedicated clinical school, supporting undergraduate and postgraduate medical education programs and strengthening regional medical training capacity across North Queensland.

About the role

The Clinical Training Support Coordinator plays a critical role in enabling high-quality teaching, learning and clinical training outcomes. The incumbent will supervise a team that is the first point of contact for all academic staff, clinicians and student enquiries, acting as an escalation point for complex enquiries and overseeing administrative processes that enable the teaching and learning agenda.

Working closely with Program Management and key health service partners, you will ensure effective delivery of clinical placements, training administration and student support, while fostering strong relationships across a geographically distributed network.

Key responsibilities include:

  • Coordinating and delivering operational support for a clinical school, supporting undergraduate and postgraduate medical education programs.
  • Supervising and leading a team to deliver high-quality service outcomes, including performance management and fostering a positive, collaborative workplace culture.
  • Acting as an escalation point for complex enquiries from academic staff, clinicians, students, registrars and supervisors.
  • Overseeing the administration of teaching, clinical training and placements, including assessment processes, monitoring training progress and maintaining accurate records in relevant information systems.
  • Providing advice to Program Management on matters relating to integrated medical training at the local level.
  • Building and maintaining strong working relationships with key health service providers to enhance program quality and outcomes.

What you’ll bring:

  • Qualifications and/or experience appropriate to a HEWL 6 role under the Enterprise Agreement.
  • Demonstrated people leadership experience, with the ability to supervise and support a team to achieve outcomes.
  • Strong organisational and time management skills, with the ability to manage competing priorities with limited direction.
  • Well-developed written and verbal communication skills, with the ability to build effective relationships with diverse stakeholders.
  • Competency in the use of information systems and Microsoft Office or equivalent.
  • Contemporary knowledge of medical training and health service delivery in regional, rural or remote Australia (desirable).

Additional information:

  • Travel within Queensland and occasional after-hours work is required.
  • A current Queensland ‘C’ class driver’s licence is essential.
  • The role requires compliance with relevant Queensland Health directives and JCU policies.

Why work at JCU?

JCU offers a supportive and inclusive work environment guided by our values of Excellence, Authenticity, Integrity and Respect. You’ll have the opportunity to contribute to meaningful outcomes for regional and rural communities while working with committed professionals in a purpose-driven university. We Offer:

  • 5 weeks annual leave + leave loading
  • Flexible working arrangements
  • Salary packaging options
  • Paid study leave & staff development programs
  • Fitness Passport & health insurance discounts
  • Free Employee Assistance Program (coaching & counselling)

How to Apply

Apply now and help shape the future of health care in the Tropics.

Click the ‘Apply’ button or visit the JCU Careers Page and follow these steps:

  1. Complete the online application form
  2. Upload your current CV
  3. Upload a cover letter outlining your skills and experience relevant to the role

For more information, contact Cherie Miller on 0438 609 071 or via email  cherie.miller@jcu.edu.au

Tell them AcademicJobs.com sent you!

Apply Now

Frequently Asked Questions

📋What are the key responsibilities of the Clinical Training Support Coordinator?

The role involves coordinating operational support for the clinical school, supervising a team as the first point of contact for academic staff, clinicians, and students, acting as an escalation point for complex enquiries, overseeing clinical placements and assessments, and building relationships with health service partners. Learn more about administration jobs in higher education.

🎓What qualifications and skills are required for this HEWL 6 role at JCU?

Candidates need qualifications/experience at HEWL 6 level, demonstrated people leadership, strong organisational skills, excellent communication, proficiency in Microsoft Office and information systems, plus desirable knowledge of regional medical training. Explore tips for academic CVs to strengthen your application.

💰What is the salary, employment type, and benefits for this position?

Salary is HEWL 6 $90,821 - $98,369 + 17% Super. It's a full-time (36.25 hours/week) fixed-term parental leave cover until 31 December 2026, with potential extension. Benefits include 5 weeks annual leave + loading, flexible work, salary packaging, study leave, and fitness discounts at JCU. Check higher ed admin roles for comparisons.

📝How do I apply for the Clinical Training Support Coordinator role at JCU Mackay?

Click 'Apply' on the JCU Careers Page, complete the online form, upload your CV and a cover letter addressing key skills. Contact Cherie Miller at 0438 609 071 or cherie.miller@jcu.edu.au for info. Deadline: March 4, 2026. Use our free cover letter template for success.

🚗What additional requirements are there, like travel or licences?

A current Queensland 'C' Class driver's licence is essential, with travel within Queensland and occasional after-hours work required. Compliance with Queensland Health directives and JCU policies applies. View similar roles in higher ed jobs across Australia.

🌍Does this role offer visa sponsorship for international applicants?

No visa sponsorship is mentioned. This is a regional Queensland position prioritising local candidates with QLD licence. International applicants should review Australian university jobs for sponsorship opportunities elsewhere.
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