"Coaching Program Director, Division of Organizational Effectiveness, Leadership & Institutional Development"

Job Summary

The Coaching Program Director plays a crucial role in fostering a positive and effective coaching environment. This position is responsible for supervising, mentoring, and supporting coaches while ensuring that all program standards and goals are met. The ideal candidate will bring strong leadership and organizational skills, a passion for leadership development, and a commitment to building a high-performing coaching team.

Responsibilities

KEY RESPONSIBILITIES: 1-6 -

1. Serve as the primary liaison between coaches and the organization's leadership, addressing concerns, facilitating communication, and ensuring alignment with program goals.
2. Gain coaching experience to develop an understanding of a coach's developmental path. Offer technical and strategic advice to coaches, helping them refine their techniques and maximize their effectiveness. Provide constructive feedback and organizing training sessions to enhance their skills and confidence.
3. Oversee intake of coaching requests and assign coaches to ensure programs are equipped to meet institutional goals.
4. Design and oversee coaching methods and tools to share with internal coaches.
5. Establishing coaching objectives in complex situations with multiple stakeholders (i.e., the individual client, the direct manager, Human Resources, people lateral to the client, etc.)
6. Developing as a coach practitioner while effectively partnering with other internal coaches and externals within an evolving field where coaching platforms and technology, particularly AI, play an increasingly prominent role.
7. Work one on one with leaders to help them reach their professional goals and achieve their full potential.
8. Use a variety of coaching techniques, including assessment tools, goal-setting strategies, and feedback mechanisms, to help clients make progress
9. Develop and maintain strong relationships with clients to build trust and rapport
10. Provide guidance and support to help clients navigate complex organizational dynamics and interpersonal relationships
11. Stay informed of industry trends and innovations to ensure the continuous improvement of coaching methods and practices
12. Design and deliver training and development programs for organizations and groups

Required Qualifications

Educational Requirements

Bachelor's degree from an accredited institution of higher education in Organizational Development, Psychology, Human Resources or related field

Other Required Qualifications

Certificate in leadership coaching and/or Certification from a recognized coaching organization
Current, valid and unrestricted driver's license

Required Experience

Seven (7) years of experience in training, leadership development or leadership coaching

Preferred Qualifications

Preferred Educational Qualifications

Advanced degree from an accredited institution of higher education

Knowledge, Skills, & Abilities

ABILITIES

Ability to provide constructive feedback
Empathy and emotional intelligence
Strong ethical standards and professionalism
Ability to work independently and collaboratively
Flexibility and adaptability in various situations
Able to handle multiple tasks or projects at one time meeting assigned deadlines

KNOWLEDGE

Proven track record of successful client outcomes
Knowledge of a variety of coaching techniques and methodologies
Experience with organizational development
Familiarity with industry-specific challenges

SKILLS

Proficiency in assessment tools and techniques
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.

Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 25% - 49% of the time

Background Check

Standard Enhanced
Education
DMV

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf