"College Assistant - Academic Initiatives and Strategic Innovation"

College Assistant - Academic Initiatives and Strategic Innovation

GENERAL DUTIES

• Under supervision, performs miscellaneous clerical, administrative, research or other work related to the operation of a College or other unit where such work is required on a part-time basis or for a period of limited duration.
• There is one Assignment Level for this position. All personnel perform related work. This specification describes typical assignments; related duties may be assigned as needed.
• Maximum tenure for any employee in this hourly position is 1040 hours per year.
• Performs routine clerical work; may answer and attend to telephone calls; maintain records, operate office machines (such as copier), sort and distribute mail, issue keys and identity cards, act as messenger, and perform related tasks as required.
• Types letters, memoranda, charts, and similar materials.
• Acts as cashier.
• Assists in statistical or research activities. May collect and compile data, code data for computer entry, perform data entry, and run computer reports.
• Performs clerical library work, such as sorting and shelving books, performing data entry into library systems, or binding books and periodicals.
• Assists in instructional programs, including tutoring and assisting students in areas such as reading and mathematics. May assist in speech and hearing therapy, provide musical accompaniment, and/or distribute and collect physical education equipment.
• Enters and maintains departmental records such as inventory control records, rosters, directories, and schedules.
• May operate computers, computer software, and other electronic equipment in performing assigned tasks.

CONTRACT TITLE

College Assistant

FLSA

Non-exempt

CAMPUS SPECIFIC INFORMATION

The Graduate Center of the City University of New York (CUNY) is the focal point for advanced teaching and research at CUNY, the nation's largest urban public university. With over 35 doctoral and master's programs of the highest caliber, the Graduate Center fosters pioneering research and scholarship in the arts and sciences and prepares students for careers in universities and the private, nonprofit, and government sectors. The Graduate Center's commitment to research and scholarship for the public good is exemplified by its more than 30 centers, institutes, and initiatives, including its Advanced Science Research Center (ASRC), a 200,000 square-foot facility in upper Manhattan, designed to promote collaboration among scientists in five areas of global research and innovation: nanoscience, photonics, structural biology, neuroscience, and environmental sciences.

The Graduate Center (GC) benefits from highly ambitious and diverse students and alumni-who in turn teach hundreds of thousands of undergraduates every year. Through its public programs, the Graduate Center enhances New York City's intellectual and cultural life.

The Office of Academic Initiatives and Strategic Innovation is seeking a supportive, resourceful, and detail-oriented College Assistant to support our educational programs for older adults. This role combines office support with hands-on presentation support, helping participants navigate simple technology tasks for classes, meetings, and occasional events. The ideal candidate will have experience working with older adult learners, a collaborative spirit, and the ability to think on their feet when troubleshooting in real time. This role is for 1,040 hours a year, 20 hours per week.

Duties include but are not limited to:

• Provide assistance to members of LP2 (Lifelong Peer Learning Program) with general program-related questions and needs.
• Provide hands-on support to older adult learners during classroom presentations, including assistance with slides, Zoom, video, and other simple technology needs.
• Anticipate and resolve minor technical issues quickly and calmly to ensure smooth program delivery.
• Offer one-on-one guidance to participants with patience and clear communication.
• Collaborate with instructors and staff to prepare user guides and ensure classrooms and presentation equipment (including projectors, microphones, laptops, and online platforms) are ready for use.
• Assist with meeting and class schedules, space reservations, audio/visual support and facility's needs.
• Perform data entry, analysis, and maintain files/records.
• Assist with purchase requisitions per university procurement processes.
• Greet staff and guests, field inquiries via email and phone while exhibiting a friendly and helpful demeanor.
• Assist with light office duties such as printing, copying, organizing files, and maintaining program supplies.
• Perform other duties as assigned.

This is a hybrid role, and the incumbent will work on site and remotely. All full-time and part-time CUNY staff are expected to work in-person at their campus office 80% of their work time. This hybrid work schedule is subject to change.

MINIMUM QUALIFICATIONS

• Must demonstrate sufficient skills to perform the duties of the assigned tasks.

OTHER QUALIFICATIONS

A preferred candidate should have:

• Experience working with older adults in an educational, cultural, or community setting.
• Demonstrated ability to support learners with basic technology, including PowerPoint, Zoom, and web-based tools.
• Strong problem-solving skills and the ability to adapt in fast-paced, real-time situations.
• Excellent interpersonal skills; friendly, helpful, patient, empathetic, and a good listener.
• Organized and reliable, with strong attention to detail.
• Proficiency in Microsoft Office Suite, Adobe Acrobat, SharePoint, Constant Contact, Canva, or similar.
• Flexibility to work part-time hours, including occasional evenings and weekends depending on program schedule.
• Background in adult education, community programs, or customer service.
• Familiarity with both PC and Mac operating systems.
• Comfort with hybrid or virtual learning environments.

COMPENSATION

$25.51 per hour

BENEFITS

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

HOW TO APPLY

Please click on "Apply Now" which will bring you to the registration screen. If you are a new user, you must register to apply. If you already have a user ID, please use your existing ID to apply. Please submit a resume and a cover letter in Word or PDF format

CLOSING DATE

Open until filled

JOB SEARCH CATEGORY

CUNY Job Posting: Support Staff