"Communication Engineer"

Position Information

Position Title: Communication Engineer
Department: Network and Communication Services
Posting Link: https://www.ubjobs.buffalo.edu/postings/58651
Job Type: Full-Time

Position Summary

The University at Buffalo’s Network and Communication Services team is seeking a skilled and forward-thinking Communication Engineer to join our team in supporting and advancing the university’s communications infrastructure.

In this role, you will:

• Manage the University communications systems (currently Cisco Call Manager, Cisco Webex calling, Microsoft Teams, and Zoom). This will include troubleshooting communication issues
• Lead communications systems projects, including collaborating on architecture decisions for the future telephone systems, and developing scripts and processes to automate system management
• Lead and coordinate requirements gathering and analysis for the phone system: measure usage of the phone system and use that to inform systems development
• Work with customers to understand their needs and developing solutions to their problems from offerings within our services portfolio

Additional Information: It is a great time to join UB Information Technology (UBIT)! Our staff are highly skilled and motivated to succeed and have cutting-edge training and technical resources at their disposal. For more information about UBIT visit our website. All the duties and responsibilities listed above continue to occur in a 24×7 environment, therefore, working extended hours, holidays, or varied hours may be required. Learn more about our benefits and being part of the University at Buffalo community.

Minimum Qualifications

• Bachelor’s degree with 3 years of experience in voice and data systems OR master’s degree with 1 year of experience. Equivalent combination of education and experience will be considered.
• Experience with creating python scripts to interact with APIs
• Experience with creating PowerShell scripts
• This position requires local travel between each university campus and off-campus. Must have the ability to demonstrate that the candidate can meet the transportation needs of this position.
• Applicants must be currently authorized to work in the United States on a fulltime basis without visa sponsorship.

Preferred Qualifications

• Degree preferably in Information Technology, Electrical Engineering, or a closely related field
• Cisco Certified Network Associate (CCNA)
• Experience in: Using Cisco products: Unified Communications Manager (UCM), Webex Cloud, Unity, Contact Center eXpress, Revolution (Syn-Apps) paging, and PhoneView; Supporting the Microsoft Teams Telephony; IP Telephony, writing RFPs, bid specifications; Centrex for life-safety analog lines
• Project management skills and experience working in a team-oriented, collaborative environment are desirable

Physical Demands

The candidate must be able to climb ladders, use standard telecommunications tools/equipment, and differentiate colors used for standard wire coding. Occasional physical activity may require handling objects that can weigh up to 50lbs.

Salary Range

$90,000 - $105,000