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Communication Strategies in Behavioral Health Care Instructor - UCLA Extension

Communication Strategies in Behavioral Health Care Instructor - UCLA Extension
University of California Los Angeles

Requisition Number: JPF10753

UCLA Extension is considered one of the top programs of its kind, offering to more than 35,000 students per year approximately 4,500 classes and non-degree certificate programs to meet the professional development, continuing education, and personal enrichment needs of the full spectrum of nontraditional students as well as companies and organizations throughout and beyond the Los Angeles region.

Course / Program Description

High-quality communication among behavioral health care providers, patients, and families has positively influenced client outcomes. Conversely, failures in communication lead to increased client harm, length of hospital stays, resource utilization, caregiver dissatisfaction, and staff turnover. Given the critical role communication plays, this course provides evidence-based strategies to optimize communication for professionals working in health care. Topics include principles of communication, confidentiality, HIPAA, motivational interviewing, the influence of culture and diversity on communication, family dynamics and communication, communication with teams, conflict and crisis management, professional boundaries, skills for high-intensity communications, and grievance management.
The focus is on helping improve individual communication strategies to support a client-centered and value-oriented behavioral health care system.

Job Description

UCLA Extension offers a wide variety of certificate programs and courses including transfer-credit (XL), post-baccalaureate credit-bearing (400-level), continuing education (CEU) credit, and non-credit-bearing general interest courses. UCLA Extension courses and certificate programs offer students the opportunity to learn from highly qualified practitioners who hold advanced degrees, are passionate about teaching and impart knowledge within their field of expertise.

We are looking for an Instructor to teach in the Behavioral Health Support Specialist Program Certificate.

This course will be offered in the online format using the Canvas Learning Management System (LMS).

11 weeks, 33 contact hours
Online

Instructor Duties:

  • Develop and/or update the course syllabus in consultation with the UCLA Extension Program Director as assigned using the approved syllabus template
  • Prepare and deliver course materials and learning assessments in the online format
  • Utilize the Canvas Learning Management System as the delivery platform for online courses
  • Communicate teaching objectives and specific learning outcomes to students and clearly outline the grading policies for the course
  • Evaluate student achievement of specific learning outcomes and assign grades
  • Promptly post final student grades to the transcript system no later than 2 weeks after the last date of the course meeting
  • Promptly respond to student questions and learning needs
  • Stay current regarding the professional body of knowledge in the field of practice
  • Participate in required orientations and instructor training programs
  • Complete required administrative tasks in a timely manner, including completing all hiring paperwork; submitting updated quarterly syllabus; posting bio and photo on the UCLA Extension website; signing the quarterly contract; ordering required texts; communicating AV and classroom needs
  • Employ culturally competent teaching methodologies in the classroom inclusive of both domestic and international student populations
  • Use subject-matter expertise to impart knowledge to students and leverage additional resources appropriately to enhance the curriculum (i.e., make arrangements for guest speakers, etc.)
  • Design interactive and motivational classroom activities to fully engage participants and reinforce student learning
  • Update materials periodically and regularly monitor course evaluations to make adjustments and improvements to the curriculum

General Employment Information

Employment as a UCLA Extension Instructor is dictated by contract terms and conditions. Please take the time to read the UCLA Extension Instructor Employment Policies

For information on UCLA Extension instructor benefits, please visit Pay, Benefits, & Privileges.

To apply, please visit: https://recruit.apo.ucla.edu/JPF10753

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