Question 1

What qualifications are required for the Communications Center Manager role at Princeton University?

Accepted Answer

Candidates need a bachelor’s degree or minimum 10 years experience (at least 5 years supervisory in a Communications Center). Must be EMD Certified and certified in APCO or NECI. Key knowledge includes CAD systems, NG911, FCC regulations, and emergency dispatching. Proficiency in dispatcher duties is essential. Explore administration jobs for similar roles or executive higher-ed jobs at leading universities.

Question 2

What are the main responsibilities of the Communications Center Manager?

Accepted Answer

Oversee 14 dispatchers including scheduling, training, performance evaluations, and hiring. Manage Records Management (20%), Equipment & Technology (20%) like CAD, fire alarms, CCTV. Handle emergencies (5%), customer service (10%), budget planning (5%). Ensure compliance with CALEA/NJLEAC standards and 24/7 on-call availability. Liaise with stakeholders for PSAP operations. See higher-ed career advice on public safety leadership.

Question 3

What is the salary and benefits for this Princeton Public Safety position?

Accepted Answer

Salary range is $108,000 - $124,000. Full-time (36.25 hours/week), benefits eligible, no overtime pay. Includes comprehensive University benefits; see Princeton benefits. 180-day probationary period. Compare with university salaries data.

Question 4

What training and certifications does the role require or provide?

Accepted Answer

Requires EMD, APCO/NECI certifications; maintain dispatcher licenses. Role involves developing training programs, TAC training for Criminal Justice systems, ongoing professional development. Oversees certifications for fire/EMS dispatch. Check CV tips to highlight certifications for admin jobs.

Question 5

What is the work schedule and physical requirements?

Accepted Answer

24/7 operation requires on-call availability, non-standard hours including nights, weekends, holidays. Essential Services Personnel; valid driver’s license required. Physical: Seated console work, strong visual/hearing/communication skills for stressful emergencies. Learn more about higher-ed jobs in public safety.

Question 6

How to apply for the Communications Center Manager position?

Accepted Answer

Requisition #2026-21510. Apply via Princeton careers portal before April 5, 2026. Update position descriptions, screen applications. Princeton is an Equal Opportunity Employer. Prepare with free resume template and tailor to supervisory public safety experience.

Princeton University

Princeton

"Communications Center Manager"

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