"Community Service Officer"

Job Details

Community Service Officer
R0000002272
580 Snake Rd (Public Safety Building)

Position Title:
Community Service Officer

Position Type:
Full time
Scheduled Weekly Hours:
40

Categories:
Staff Non-exempt

Job Summary:
The Community Service Officer (CSO) serves as a non-sworn, unarmed Public Safety Officer, providing assistance in maintaining a safe and secure campus environment. The CSO will work closely with law enforcement, campus staff, students, faculty and community members. This role helps to enhance community relations.

Job Duties:

Reporting Relationships:

• Reports to the Associate Director of Public Safety, Community Engagement and Partnerships.

Work Setting/Schedule:

• On campus student facing role.
• Able to work weekends and holidays.
• Able to work across various shifts.

What You Will Do:

• Performs routine patrols of campus grounds, facilities, building, and public areas. Monitors for suspicious activities, safety hazards, security incidents or other risks.
• Serves community members, students, and visitors. Provides directions, escorting services, and general safety information.
• Responds to emergency and non-emergency incidents. Addresses noise complaints, minor accidents, lockouts, vehicle jumpstarts, parking complaints, alarms, mental health complaints, and property damage or theft. Ensures proper documentation is reported accurately and timely.
• Assists during large events. Provides security and crowd control. Directs traffic and pedestrians as needed. Works with event organizers and other staff to ensure proper safety protocols are in place.
• Maintains current knowledge of all public safety protocols, procedures, and best practices. Completes regular required training.
• The job description's listed responsibilities and tasks are not exhaustive, additional non-essential tasks and responsibilities may be assigned as needed.

What You Will Bring:

Required:

• Possess a High School Diploma or equivalent
• Must be able to pass a background check for JNET clearance, following hire based on criminal background review.
• Must possess or be able to obtain a valid Pennsylvania drivers license within 45 days of hire date.
• Possess a Basic Life Support (BLS) Certification or be able to obtain it within 45 days of hire date.

Preferred, But Not Required:

• Vocational or Technical Training or Degree
• One (1) or more years of work experience working in a higher education setting
• Prior experience working in customer service

Additional Information About the Job:

• Must be able to pass a physical, drug screen and a background check.
• This position, like all Public Safety positions, is subject to random drug testing.
• All employees in the Division of Public Safety are also Campus Security Authorities as defined by the Clery Act.

Physical Requirements:

• Able to lift, move, push, pull, or carry materials weighing from 20 to 50 pounds.
• Regular walking, biking, and driving is necessary in role
• Able to run, bend, lift, and climb as needed
• Must be able to quickly respond to incidents

Job Exempt: No
Salary Range: 15.24-19.05

The offer rate will be based on a review of the candidate's credentials compared to the qualifications of the position, internal equity, and our overall compensation philosophy.

This role is not budgeted for visa sponsorship at this time, all candidates must be authorized to work in the US at the time of submission of the application.

Benefits:
Eligible full- and part-time employees are compensated beyond base salary through our total rewards package that includes (but is not limited to):

• Flexible scheduling options determined by role;
• Medical, prescription drug, vision, dental, life, and long-term disability insurance options
• An outstanding 10% employer contribution to your retirement plan (no contribution requirement for non-exempt positions)
• Generous paid time off, including vacation and sick time, a community service day, and 19 paid holidays (including two full weeks off for Winter Break!)
• Full-time and part-time members of the faculty and staff are eligible for tuition remission for themselves. Additionally, full-time members of the faculty and staff are eligible for tuition remission for their spouse/spousal equivalent and are eligible for various tuition programs for their children. Credit for full-time benefits eligible employment at other institutions of higher education will be applied to waiting periods.
• A comprehensive employee wellness program including program incentives
• A myriad of other benefits, including parental leave, an employee assistance program, fitness center membership, and the power of your Bucknell ID card

To apply, visit https://bucknell.wd1.myworkdayjobs.com/en-US/External/job/580-Snake-Rd-Public-Safety-Building/Community-Service-Officer_R0000002272.