Computer Operator I

Job Description

Oversees the status and operation of computing and networking systems by continuously monitoring for alerts, irregular activity, and performance issues. Maintains awareness of data center infrastructure, including compute resources, power, cooling, connectivity, and physical security. Performs routine equipment inspections and promptly reports any abnormalities to ensure reliable and secure operations.

Follows documented procedures when handling production incidents, including timely escalation in accordance with standard operating procedures. Maintains accurate event logs and supports the monitoring of new and surplus equipment. Assists with the installation and removal of equipment as directed and provides support for IT asset management activities.

Responds to after-hours help desk calls, providing support to end users across Gainesville, Ocala, and Central Florida.

Participate as directed in DARP events and drills

This position is considered Essential Personnel. In rare cases this may require working onsite or remotely for emergent situations during non-business hours or University closures.

Classification Minimum Requirements

Associate's degree; or a high school diploma or equivalent and two years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.