Job Description

NWU seeks to hire a Coordinator for Academic Support Services. This 40 hour per week, 10-month per year position reports to the Director of the Cooper Center for Academic Resources and will assist all Directors of the Academic Success Collaborative at The Hub, where every student is empowered to thrive in a supportive, compassionate, and inclusive academic environment that nurtures the whole person.

NWU offers a competitive wage and comprehensive benefits plan including Health Insurance, Life Insurance, Disability benefits, Retirement, seven weeks of paid time off per year as an exempt employee through vacation and holidays, and up to 50% tuition discount for dependents after one year of service.

Responsibilities

• Serve as a first point of contact for The Hub, addressing student queries at The Cooper Center Welcome Desk and acting as a liaison to the wider campus community.
• Assist and support case management related to The Cooper Center, Office of Academic Advising, and Office of Student Accessibility Services.
• Support the daily operations of The Hub, including updates of the website and social media accounts, and assist with special events.
• Oversee the administration and management of student support information systems, scheduling databases, and record maintenance for the Academic Support Collaborative @ The Hub, specifically:
  • WC Online, PACC program, CRLA certification
  • Testing Center Scheduling, Preparation, and Follow Up
  • Room Scheduling and Event Logistics
• Assist with the management of the Cooper Center budget and student work hours
• Assist Hub Directors with communication to students, peer tutors, and specific student cohorts
• Collect and analyze various Hub data for annual reports, partnering with the Office of Institutional Research as needed.
• Participate on select campus committees and teams for the development and support of the overall NWU mission and core values
• Perform other duties as assigned by Hub Directors

Qualifications

• Bachelor’s degree required; master’s degree preferred
• At least 1 year experience working with students in a related capacity, including experiences while an undergraduate or graduate student
• Comfortable learning new technologies
• Experience with Microsoft Office 365
• Familiarity with CRM and Scheduling software systems and data management
• Demonstrates critical thinking, time management, and ability to troubleshoot
• Demonstrates the ability to multitask and manage several projects at once
• Demonstrates good organizational, writing, and proofreading skills; must be detail oriented, adaptable, and flexible; and work in an environment with multiple interruptions
• Possesses interpersonal and strong oral and written communication skills. Experience with technical documentation is a plus
• Demonstrates the ability to maintain and handle confidential information

How to Apply:

To apply, please upload a cover letter, resume or curriculum vita, and the names of three professional references at the following URL: https://nebrwesleyan.applicantpro.com/jobs/. NWU encourages applicants to address how one or more of NWU’s Core Values align with their personal values and characteristics and/or how they would contribute to them at NWU in their cover letter or a separate document. Review of applications will begin immediately and continue until the position is filled.

Nebraska Wesleyan University provides equal educational and employment opportunities to qualified persons in all areas of university operation without regard to religion or creed, age, genetic information, gender identity and expression, sexual identity and orientation, veteran status, disability, marital status, race, or national or ethnic origin, in compliance with state and federal laws, including but not limited to Title XII, Title IX, and the ADA. E-Verify, EOE.

Please visit the NWU website for more information about our institution: nebrwesleyan.edu