Coordinator of Wellness Center Outreach

Position Overview

Position Summary

Are you an Office Coordinator passionate about supporting students’ mental health? Join the Ramily! The Counseling Center at Winston-Salem State University is seeking a Coordinator of Wellness Center Outreach. The fundamental mission of the WSSU Counseling Center is to assist WSSU students in developing a broader awareness of self while facing and negotiating challenges and obstacles during their stay at Winston-Salem State University. The Coordinator of Wellness Center Outreach will report directly to the Director of Counseling and support a team of University Counselors.

Responsibilities of the Coordinator of Wellness Center Outreach include:

• Act as the first point of contact for the Counseling Center, answering phones, greeting visitors, and responding to inquiries
• Answer questions from students, faculty, staff, and other visitors about program information, policies and procedures
• Implement outreach initiatives that promote health, wellness, and mental well-being within the campus community.
• Create and launch outreach campaigns to increase awareness of wellness resources among students, faculty, and staff
• Plan, schedule, and coordinate educational programs and events to promote mental well-being on campus
• Coordinate and follow-through on referrals from internal and external providers
• Manage outreach budgets and resources to ensure effective and sustainable wellness initiatives
• Provide administrative support to licensed clinicians and maintain accurate business records for the counseling center
• Maintain and update student records in the EHR system and assist with onboarding new staff in the HER system
• Manage staff schedules, travel arrangements, and reconciliation of travel expenses

Position Information

• Position Number: 901340
• Working Position Title: Coordinator of Wellness Center Outreach
• Building and Room No.: 155 A.H Ray Building-First Floor
• Appointment Type: Permanent Full-Time

Requirements and Preferences

Department Required Skills

• Bachelor’s degree in a relevant field, OR four years of work experience in a medical office
• One year of experience in a similar office coordinator role

Preferred Years Experience, Skills, Training, Education

• Two to five years of experience in an office coordinator role
• Thorough understanding of HIPAA policies and compliance procedures
• Familiarity with Microsoft Office Suite, especially Word and Excel
• Excellent written and verbal communication skills, with the ability to interact professionally with students, staff, and external partners
• Demonstrated ability to manage multiple priorities in a fast-paced environment
• Strong organizational skills with attention to detail and confidentiality

Posting Details

• Salary: Commensurate with education and experience
• Open Date: 01/27/2026
• Open Until Filled: Yes

Classification Information

Position Classification Title: Administrative / Office / Clerical Support Staff, Other

FLSA: Exempt

Position Class: 89670

Normal Work Schedule: 8am to 5pm evening and weekend as needed

Position required to work during periods of adverse weather or other emergencies: All - Emergency and Pandemic on site