"Counselling Services Manager"

Job Description:

• Based in Student Wellbeing and Success at the Adelaide City Campus
• Full-time, continuing position
• Salary range: $132,705 - $141,974 per annum (plus 17% superannuation)

At Adelaide University, we create the opportunities you need to achieve your ambitions – because when you thrive, we thrive.

We are transforming education for contemporary learners and global citizens. Building on a proud legacy and shaped by bold ambition, it’s a place of excellence and equity, where our vibrant community of staff are united by our purpose to inspire Australia’s future change-makers and create a better tomorrow.

Work that matters

This role will lead the Counselling team to deliver outstanding service and continuous improvement, by fostering a high-performing, customer-focused culture and ongoing professional development. It will develop and implement a Counselling Action Plan to meet university and Student Success strategic objectives, targets, and direction, and provide strategic advice to the leadership team on the provision of counselling services and contribute to decision-making and strategic planning.

The team

Reporting to the Director, Student Wellbeing and Safety, this role will oversee a clinical support team, making decisions on prioritising, scheduling, local resource allocation, and immediate process improvements; and provide initial feedback that informs tactical planning. This role forms part of the Student Wellbeing and Safety team within the Student Experience and Success Function and is aligned to the Student Experience and Success Portfolio within the University, and will provide role guidance, professional development, direction and coaching for between 10 - 14 direct reports.

Visit the Adelaide University website to learn more about Student Wellbeing and Safety.

Our people

Our people are guided by purpose, curiosity and a commitment to lifelong learning. We embrace authenticity, innovation and collaboration, and harness diverse thinking in our pursuit of excellence.

Learn more about our people, what we stand for and what we offer at Careers at AU.

Experience

To join our community and thrive in this role, you will likely have the following skills and experience:

• Postgraduate qualification and relevant experience
• Significant experience leading and managing a team in a brief intervention counselling or clinical services environment
• Extensive experience in case management and clinical supervision, delivering services to diverse groups
• Proven track record in developing and implementing strategic and operational plans.
• Demonstrated ability to provide strategic advice to senior staff and contribute to decision-making processes
• Strong analytical and problem-solving skills with experience in evaluating and improving university-level programs

Our commitment to inclusion and diversity

We are committed to fostering a culture of inclusion where diversity is celebrated and everyone feels respected and valued. Adelaide University is an equal opportunity employer, committed to creating a safe, inclusive, and equitable workplace where everyone can thrive. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and people of all ages, genders, cultural backgrounds, sexual orientations, and gender identities. We are committed to supporting flexible working arrangements and providing reasonable adjustments throughout the recruitment process.

Launch your future with Adelaide University now

Applying is simple. Simply click on the Apply Now button and upload:

• your current CV
• a cover letter that tells us why you’re excited about the role

The online application form will list the specific selection criteria that you need to address.

Submit your application by 11:30pm Sunday 8 March 2026

The University reserves the right to close this advertisement before the closing date if a suitable candidate is identified.

For further information about this opportunity, please contact:

Alexandra Koszegi
Team Lead, Talent Acquisition
+61 8 8302 1700 | careers.adelaideuniversity@adelaide.edu.au

Pursuant to the Child Safety (Prohibited Persons) Act 2016 (the Act) and the Child Safety (Prohibited Persons) Regulations 2019 (the Regulations), this position has been deemed prescribed. This role will require the successful candidate to hold a current Working with Children Check.