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Counselor-Mental Health and Crisis Intervention Specialist

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Polkton, North Carolina

Academic Connect
5 Star Employer Ranking

Counselor-Mental Health and Crisis Intervention Specialist

Job Description

The Counselor-Mental Health and Crisis Intervention Specialist is a full-time, 12-month position working at campus locations in Anson and Union counties, NC, with occasional remote options. Under the direction of the Director of Student Wellness and Advocacy/Title IX Coordinator, the Counselor-Mental Health and Crisis Intervention Specialist supports college retention efforts by providing short-term clinical counseling and holistic student support to promote academic success, personal growth, and equitable access for all students, including those with disabilities. This position focuses on academic counseling, personal counseling, short-term mental health counseling, crisis intervention, advocacy services related to student concerns, and connecting students to appropriate campus and community resources.

Comprehensive Benefits Package to include health insurance with the NC State Health Plan for Teachers and State Employees, retirement benefits through the NC Retirement System, Paid Time Off, and a supplemental cafeteria plan.

Essential Duties Summary

  • Provide academic counseling to students on academic probation to assist in developing educational plans, completing course registrations, setting goals, and navigating academic policies and procedures
  • Offer personal counseling and short-term mental health support to students experiencing emotional, behavioral, or situational challenges
  • Conduct crisis assessment, intervention, and stabilization for students in distress and make referrals to local community mental health providers when long-term or specialized services are needed
  • Utilize technology and multiple student information platforms to document services, maintain accurate records, monitor student progress, and communicate with stakeholders
  • Maintain accurate and confidential records in accordance with institutional policy and federal guidelines
  • Collaborate with counselors in Student Wellness, Advocacy, and Support to develop and provide workshops, trainings, and outreach initiatives focused on mental health awareness, stress management, wellness, and resilience
  • Maintain integrity of the institution through accountability, accuracy, and ethical behavior
  • Participate in departmental meetings, training, and professional development to maintain current knowledge of best practices in higher education counseling
  • Work variable schedule, if needed, including evenings and/or weekends
  • Perform other duties as assigned
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