"County Office Support (part-time) - Carroll County"

Hiring Department

University of Missouri (MU) Office of Extension and Engagement

Carroll County Extension Office

Job Description

MU TITLE: Office Support Assistant III

LOCATION: Carroll County - Carrollton, MO

The University of Missouri (MU) Office of Extension and Engagement’s distinct land-grant mission is to improve lives, communities, and economies by producing relevant, reliable, and responsive educational strategies throughout Missouri. Our dedicated and knowledgeable faculty and staff collaborate with researchers and community leaders to develop and deliver programs that address the needs of Missourians including: educational attainment; environmental concerns; community, economic, business and workforce development; global food systems; and health systems. For more information about MU Extension and Engagement, please visit https://extension.missouri.edu/

This position is to coordinate and provide assistance to county regional faculty and county extension office support staff in the local county office for University of Missouri Extension.

This is an in-person position located at the Carroll Extension County Office in Carrollton, MO.

ESSENTIAL DUTIES

• Provides general/routine administrative and office support that includes a broad range of duties.
• Understands how tasks/activities relate to others on the team and how the team integrates with other related, similar teams.
• Organizes and completes structured assignments according to priorities.
• Recognizes and solves typical problems that occur in own work area without supervisory approval.
• Evaluates and selects solutions from established options/procedures.
• Impacts own team through the quality of the services or information provided.
• Communicates through the regular exchange of information.
• Some lifting is part of the job responsibility. Occasional weekend or evening meetings. Some travel is required using personal vehicle to obtain materials for programming or meetings. Use of personal vehicle is reimbursed by the Carroll County Council. Commuting miles (from home to work and work to home) are not reimbursable.

KEY RESPONSIBILITIES

• Assist in maintaining a clean, professional office. Greet visitors, answer incoming calls, route calls, take messages and respond to general inquiries. Distribution of postal and electronic mail. Provide publications and reference materials for customers. Refer questions to specialists as appropriate.
• Open and close office in accordance with established procedures. Maintain an up-to-date county web page. Maintain inventory and as directed by supervisor, order supplies and postage. Maintain classroom schedule.
• Receive incoming samples for lab tests and ensure submitted to university labs. Assist customers with self-directed training for private pesticide applicator licenses. Assist educational activities of affiliated volunteer organizations. Assist with pressure gauge testing services and proctor distance learning tests.
• Assist in training volunteers. Follow best methods for accomplishing tasks and complete all work in a timely manner that promotes a neat, professional image. Maintain paper and electronic files. Maintains information flow and message services with the office and assist in maintaining calendar for all specialists.
• Assist in the entering and review account activities in QuickBooks. Follow established fiscal policy and procedures. Prepare invoices and bills for County Council and/or County Program Director. Accept payments for courses and services and write receipts. Make deposits. Assist in process of payroll and corresponding taxes with appropriate tax forms. Assist in completion of year-end close outs and reports.
• Work as team member in cooperation with regional faculty, staff, volunteers, and other county office support staff.
• Assist in producing instructional materials, correspondence, etc. Process bulk mailing and provide for delivery to post office. Conduct general clerical, secretarial and office duties as assigned.

As with all positions, involvement with other duties and responsibilities may be expected in order to support the mission and purpose of MU Extension.

LEADERSHIP RECEIVED AND EXERCISED

Works under general supervision of the Extension Engagement Specialist and County Extension Council and within procedures and guidelines.

CORE ATTRIBUTES FOR MU EXTENSION FACULTY AND STAFF

Exhibit a high personal standard of excellence, be an effective team player, and demonstrate civility and respect for all.

Engage stakeholders and learners maintain positive interpersonal relationships, and exhibit effective written and oral communication skills.

Operate with minimal guidance, and be a self-directed learner who is flexible and adaptable to changing environments.

Shift

Monday through Thursday, 9 a.m. - 12 p.m. and 1 p.m. - 4:00 p.m (24 hours per week)

Ability to travel and to work flexible hours, including some evenings and weekends, is required to fulfill assigned responsibilities.

Minimum Qualifications

High School Diploma or an equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

Effective communication skills, customer service relations experience, attention to detail and time management, computer skills with Word, Excel, Access, Outlook and Publisher. Knowledge of QuickBooks™ or other accounting software experience.

KNOWLEDGE, SKILLS AND ABILITIES

• Applies acquired skills to perform a range of activities for the job
• Continues to develop skills to perform routine activities
• Communication skills, both written and verbal
• Confidence with IT and computer packages
• High level organization and time management skills

Anticipated Hiring Range

Salary Range: $15.00 - $16.00 per hour

Grade: GGS-005

University Title: Office Support Assistant III

Benefit Eligibility

This position is not eligible for University benefits. Individuals in non benefit eligible positions may choose to participate in the Tax Deferred Annuity Plan (403b). For information about this plan, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.