"Customer Service Advisor - Carlton Hill"

Location: Carlton Hill Residences, Carlton Hill, Leeds, LS7 1EA

Hours: Full Time, Monday to Friday 11.00am – 7.00pm

This is a fun and diverse role, ideal for a people person with a passion for delivering an exceptional customer experience to join the Unipol family. As the first point of contact for our student residents, you will provide outstanding customer service and foster a sense of community that makes Carlton Hill feel like home.

You'll be involved in all aspects of student life, from supporting open days to organising social events, while ensuring residents feel safe, supported, and engaged. If you have a "can-do" attitude, excellent communication skills, and enjoy problem-solving, this role is perfect for you. Join us at Unipol and help create an inclusive, and vibrant community where students can thrive academically and socially.

Unipol is a housing Charity, providing assistance in finding and supplying housing for students in Leeds, Nottingham and Bradford. All those working in Unipol are jointly employed by Unipol and the University of Leeds.

This role is not eligible for Skilled Worker visa sponsorship. Information on other visa options is available at: https://www.gov.uk/browse/visas-immigration/work-visas.

What we offer in return

• 26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!
• Generous pension scheme options plus life assurance
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
• Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!

Further details about Unipol can be found here www.unipol.org.uk

To explore the post further or for any queries you may have, please contact:

Becky Harlow, HR Support Officer at Unipol
Email: b.harlow@unipol.org.uk