Digital Engagement & Communications Adviser

• Full-time
• Campus: Auckland City Campus
• Position Number: 55563394
• UoA Department Name: LLS Academic Engagement

Company Description

Waipapa Taumata Rau | The University of Auckland

The University of Auckland is New Zealand’s leading University. With over 6,000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers. We have eight academic faculties and 11 service divisions creating a diverse, dynamic and complex organisational culture that demands excellence.

Job Description

Te Whiwhinga mahi | The opportunity

We are seeking a Digital Engagement and Communications Adviser to join our Digital Engagement and Communications team within Student and Scholarly Services | Te Kahu Tauira, to support our University Libraries and Student Hubs across the University.

This is a rewarding opportunity for an experienced communications professional who enjoys working at both a strategic and hands-on level. You will play a key role in shaping how students and staff experience our services by delivering clear, engaging, purposeful communications and content through established digital and communications channels.

In addition to core digital engagement and communications responsibilities, this role holds a significant portfolio, leading, coordinating and promoting our:

• Learning and Teaching communications
• Undergraduate student communications
• Orientation communications
• Spaces and facilities communications
• As well serving as our team’s communications planning lead

Your work will help ensure the right messages reach the right audiences at the right time — supporting student success, discoverability of services, and a cohesive experience across the University.

This is a full-time, 37.5 hours per week, fixed-term role for 12 months. The salary range for this role is $87,000 - $102,900 depending on experience and qualifications. 

Please note that this is a fixed-term position because the University's comms and marketing function is under review.

For more information, please view the position description.

Ngā mahi matua | What you’ll be doing

In this role, you will:

• Lead and deliver high-quality digital engagement and communications activities across multiple portfolios
• Develop and implement targeted communications strategies and plans aligned to divisional priorities
• Serve as the communications planning lead, coordinating our team’s annual communications planning process and weekly communications planning meetings to deliver high-quality communications and content across learning, teaching, student lifecycle and service spaces
• Create, edit and manage web and intranet content using the University CMS
• Coordinate and deliver social media activity in line with University strategy
• Produce engaging content across channels, including web, newsletters and social media
• Use analytics and insights to continuously improve engagement and effectiveness
• Work closely with stakeholders across Libraries, Student Hubs and central teams to ensure communications and content are accurate, accessible and student-focused
• Contribute to strategic projects while supporting business-as-usual communications delivery

He kōrero mōu | About you

You are a confident, organised and collaborative communications professional who enjoys working with diverse stakeholders and balancing multiple priorities. You will bring:

• Experience delivering strategic communications and digital engagement activities in a complex organisation
• Strong written and verbal communication skills, with the ability to tailor messages for different audiences
• Proven stakeholder management and relationship-building capability
• Experience working with web CMS platforms, digital content and social media strategy
• Strong planning and project management skills
• A user-centred approach and interest in improving student experiences
• Ideally, you will also have a strong curiosity to uncover and tell inspiring, engaging stories

Experience in the tertiary sector or a large organisation is advantageous but not essential.

Mō tō mātou rōpū | About the team

The Digital Engagement and Communications team supports University Libraries and Student Hubs across the University. We are a collaborative, values-led team who work closely with service owners, academics and professional staff to deliver communications that are clear, accessible and impactful.

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. 

The University is committed to providing an excellent working environment through the following:

• Flexible employment practices (including working from home and flexible hours)
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks' annual leave

In addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. 

For more information, please visit Staff Benefits.

How to apply | Me pēhea te tuku tono

Applications must be submitted online, by the closing date of 8th March 2026 to be considered. Please include your cover letter and/or CV highlighting how you can meet the skills and experiences detailed above. 

Additional Information

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment. For further information on services for Māori, Pacific, women, LGBTQITakatāpui+, people with disabilities, parenting support, flexible work and other equity issues go to www.equity.auckland.ac.nz.

_Equity_

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpu__iMVPFAFF_+_, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz