"Digital Media Training Specialist"

As outlined in the Newhouse Next Strategic Plan, the School is committed to developing a 'digital lounge' a dynamic, student-first space that serves as the hub for digital certifications, hands-on instruction, and 'beyond classroom' learning. This new initiative supports the Schools mission to foster engaged digital citizenship and ensure students graduate with the technical fluency required in todays media landscape. We seek a Digital Lounge & Media Training Coordinator to bring this vision to life. This full-time staff role is all about students, providing support, mentorship, and practical training to help them succeed both in and out of the classroom. The ideal candidate is creative, organized, adept in industry-standard software, passionate about emerging media technologies, and eager to help students build real-world skills. This role offers a unique opportunity to shape the digital experience for hundreds of Newhouse students. Youll be the front-line resource in a one-of-a-kind space designed to elevate digital skills, support creativity, and ensure Newhouse students leave with a competitive edge in the industry. If you love tech, thrive on helping others succeed, and want to be part of a bold, student-centered initiative, this is the job for you.

This position is part of a bargaining unit and is represented by the union SEIU, Local 200United.

Education and Experience:

• Bachelors required.
• Strong background in media production, digital storytelling, or related fields.
• Experience in a support or training role, especially working with students or within educational environments.

Skills and Knowledge:

• Technical fluency with Adobe Creative Cloud, Microsoft Office, and common media gear (cameras, lighting, audio).
• Excellent communication and troubleshooting skills.
• Ability to manage multiple projects and prioritize student needs in a fast-paced environment.
• Creative, collaborative, and passionate about making technology accessible to all learners.

Responsibilities:

• Launch and oversee the dedicated space for certification testing, open lab time, student drop-ins, and scheduled training sessions.
• Oversee labs and technical spaces, ensuring equipment is functioning properly and the learning environment remains organized, accessible and student-friendly.
• Lead 'clinicals' hands-on check-ins to assess student proficiency with cameras, gear, and production tools correctly and safely.
• Provide in-class support and drop-in tech training as requested by faculty, ensuring smooth integration of tools and equipment into course activities.
• Work with course leads to train Part-Time Instructors (PTIs) on essential tools, software, and gear used in Newhouse courses.
• Create and maintain a library of training videos, available on-demand to support students at all stages of their digital learning journey.
• Other duties as assigned.

About Syracuse University: Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience. The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the Universitys 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area: Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.