Dining Services Supervisor

Job Description

If you're seeking a position with great benefits, a competitive wage, and a fun atmosphere; the search ends here!

Major Responsibilities include:

• Efficient, high-quality, well-managed operations which adhere to high standards; well-trained, motivated workforce.
• Supervise the staff (defined as union, university students, temporary employee) throughout the Dining operation.
• Assist manager in defining and adhering to labor needs and target hours.
• Check staff in, designate work assignments, and replace vacant staff as needed.
• Train, direct, coach, counsel and, when applicable, evaluate staff within assigned areas; assist in developing, and always strive to maintain high standards of quality, customer service, safety and sanitation.
• Ensure adherence to state and federal food safety guidelines; provide leadership and act as a role model to all staff, consistently emphasizing the department's commitment to customer service.
• Oversee cash and inventory control, and security of facilities.
• Ensure security of safes, cash registers, food, equipment, vehicle(s) and facilities themselves
• Assist in marketing and merchandising products and services.
• Stay professionally current and keep up with industry trends; actively participate in department and University meetings and activities, and other relevant networking and educational opportunities;
• Assist in supervising operation of Dining Units (residential 2 all you care to eat / 4 retail locations / convenience store / catering / faculty club)

• Supervise units whose combined sales were approx. $30 million.
• Supervise three categories of employees: union, student and temporary employees.
• Supervise up to 50 employees in a unit at a time, while rotating among multiple, tasks and units

Education and Experience

• Minimum two years of supervisory experience in a food service environment, and associate degree in HRI or a related discipline, or equivalent combination of education and professional experience.
• Effective communication skills
• Valid driver's license and a clean recent driving record required.
• Working knowledge of MS Word and Excel, Google platforms and experience with menu/inventory management system preferred
• Experience with POS system
• Culinary knowledge and/or experience
• RI Food Safety Management License or Serv Safe equivalency; if not, candidate is required to obtain within one year of hire.

Job Competencies

• Strong customer service orientation
• Demonstrated high standards of quality and sanitation.
• Ability to prioritize, problem-solve, and work independently.
• Ability to effectively work with a team.
• Sensitivity to a diverse population
• Possess a willingness to promote a diverse and inclusive campus community.