"Director, Community Counseling Clinic"

Job Description

SUMMARY:

Reporting to the Chairperson, the Director of the Community Counseling Clinic is responsible for leading the oversight and management of the Community Counseling Clinic’s clinical operations and services. The Director is responsible for serving as a clinical site supervisor for master’s students, building client referrals, and streamlining client intake procedures. The Director serves as the supervisor for critical and sensitive matters relating to clients’ physical and mental health; engages in community partnerships and partnerships across campus; and helps expand the Center’s services to the community.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Provide clinical and administrative oversight of all Community Counseling Clinic (CCC) operations, including evaluation of services provided, development of office guidelines, policies, and procedures, emergency procedures, and crisis management.
• Serve as clinical office manager and budget/business manager by overseeing marketing, procurement, record keeping, creating/implementing all revenue-generating activities, etc.
• Serve as clinical supervisor for all activities, including emergency situations related to client physical and mental health and response to statements or reports of suicidal ideation, child or elder abuse, domestic violence, drug or alcohol use, intent of harm towards others, or any other emergent concerns.
• Serve as outreach coordinator to build client referrals and community engagement (including but not limited to: managing social media, coordinating with state and county agencies, hospitals and law enforcement, communication and relationship building with other educational and mental health facilities, etc.
• Serve as intake coordinator (i.e., conducting initial phone screenings, scheduling and/or conducting initial interviews, providing appropriate referrals and coordination of care, etc.).
• Serve as clinical site supervisor for master’s students completing Practicum and Internship each semester and summer to ensure high-quality training and counseling services in a manner that ensures safety, liability, and ethical practice.
• Review applications, conduct interviews, and determine placement for all practicum and internship students seeking placement in the Clinic.
• Provide direct training on all relevant policies, clinical responsibilities (i.e., conducting initial interviews, assessments, evaluations, as well as the completion of intake summaries, session documentation, treatment and discharge planning, etc.), and technological systems (i.e., electronic record keeping and video recording) in compliance with legal and ethical mandates.
• Provide weekly clinical and administrative supervision (individual supervision and group staffing) for any staff and Counseling Program graduate students/assistants.
• Conduct live observation and/or video recordings of client sessions, provide weekly individual feedback and group advisement, and conduct unscheduled consultation with students as needed to address client challenges/concerns.
• Hire and supervise clinical site supervisors as needed for individual supervision and clinical coverage of the CCC during operating hours.
• Network and engage in outreach, client recruitment, and collaboration efforts with human services and mental health agencies, schools, community organizations, other academic units, private sector firms, and government agencies.
• Communicate with staff of human services, mental health, and addictions agencies, schools, community organizations, other academic units, private sector firms, and government agencies regarding coordination of care, where appropriate.
• Develop and implement programs, including but not limited to, clinical services, professional development, grants, and consultation services.
• Develop clinical continuing education and professional development programs in cooperation with the Counseling Department; oversee implementation of clinical continuing education and professional development programs.
• Consult with department chair, graduate program coordinators, doctoral program directors, and clinical coordinators regarded any necessary program modifications for improving students’ clinical skills and service provision.
• Engage in collaborative relationships with other Unit heads at the Center for Clinical Services (CCS) to facilitate appropriate internal referral and engage appropriately with all CCS and support staff.
• Serve as liaison to the Center for Clinical Services administrative and front desk staff.
• Market clinical services and related educational programs in cooperation with the CCS Director, Department Chair, the CCHL Associate Dean, and the Office of Marketing & Communications.
• Performs other duties as assigned.
• Management retains the right to add or change job duties at any time.

QUALIFICATIONS:

REQUIRED:

• Master’s degree from an accredited college or university in Counseling.
• A minimum of five (5) years of post-master’s experience in mental health services.
• At least three (3) years of professional experience in an administrative capacity.
• Current and active New Jersey Licensed Professional Counselor (LPC) or equivalent.
• A record of success in supervising clinical services.
• Experience collaborating with colleagues and community partners.
• Ability to work effectively with culturally diverse, underserved, and marginalized populations.

PREFERRED:

• Approved Clinical Supervisor (ACS) credential.
• Minimum three (3) years of supervisory experience.

PROCEDURE FOR CANDIDACY
Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instructions.

Salary Range
$98,600.00-$110,000.00 Annually
The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance. For further details, please visit: https://www.montclair.edu/human-resources/benefits/

Department
Counseling

Position Type
Administrative

Contact Information:
For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email talent@montclair.edu.