"Director for Assessment Center"

Job Details

Description

Join the CBC team and help us transform students’ lives!

CBC is committed to our vision to be the educational home that transforms students' lives through economic and social mobility. We are one of eight Hispanic-Serving Institutions in Washington state with Hispanic students representing just under half of our student population. As such, CBC is committed to discovering and enacting innovative ways to intentionally serve Hispanic students while serving all. We center equity in all that we do and seek to attract and retain engaged individuals committed to helping all students be successful in accomplishing their goals.

CBC places a high value on the ability to communicate effectively across cultures, to implement culturally responsive teaching strategies, and model intercultural empathy. Experience in serving Hispanic students is not merely a preference — it is valued at Columbia Basin College. Advanced intercultural knowledge and skills among our faculty is essential to the success of our students and our institution as a whole.

El CBC está comprometido con nuestra visión de ser el hogar educativo que transforma las vidas de los estudiantes a través de la movilización económica y social. Somos una de ocho Instituciones al Servicio de los hispanos en el estado de Washington y los estudiantes hispanos representan un poco menos de la mitad de nuestra población estudiantil. Como tal, CBC se compromete a descubrir y crear formas innovadoras para servir intencionalmente a los estudiantes hispanos, mientras que al mismo tiempo sirve a todos los demás. Nos enfocamos en la equidad en todo lo que hacemos y buscamos atraer y retener individuos que se comprometan en ayudar a todos los estudiantes a tener éxito en el logro de sus metas.

El CBC le da un enorme valor a la habilidad de comunicarse efectivamente a través de culturas, para implementar estrategias de enseñanza culturalmente responsivas, y modelar empatía intercultural. La experiencia en servir a los estudiantes hispanos no es simplemente una preferencia, sino que es algo que se valora en el Columbia Basin College. El conocimiento y las aptitudes interculturales avanzadas entre nuestros profesores son esenciales para el éxito de nuestros estudiantes y de nuestra institución en su totalidad.

Find out more about our diverse and vibrant community! Visit Tri-Cities Tri-Cities Chamber of Commerce Hispanic Chamber of Commerce Benton-Franklin Trends

Here’s how you will support our mission The Director for Assessment Center provides leadership, strategic direction, and oversight for the College’s assessment and testing operations. This position ensures the delivery of high-quality, equitable, and secure testing services that support student access, placement, and success. The Director manages daily operations, supervises staff, oversees assessment technologies and processes, and ensures compliance with federal, state, and institutional regulations. The Director collaborates with Instruction, Student Services and external partnerships to implement student-centered assessment and placement practices, integrates evidence-based strategies to support continuous improvement, and represents the College in statewide and community partnerships related to assessment and testing services.
This position reports to the Assistant Vice President for Enrollment Services & Registrar.

The salary range for this position is $73,012-$80,706.
This position is receiving applications until December 7, 2025 at 11:59 PM PST. The College will conduct initial interviews with selected candidates via Zoom and will conduct on-campus interviews with finalists.

Primary Responsibilities

• Provide leadership and direction for the Assessment Center, including planning, organizing, supervising, and evaluating daily operations to ensure quality, security, and efficiency in all testing and placement services;
• Hire, train, mentor, and evaluate Assessment Center staff; foster professional growth, accountability, and a culture of continuous improvement aligned with College values and service excellence;
• Develop, manage, and monitor the departmental budget, ensuring efficient use of resources, accurate reporting, and compliance with fiscal policies and procedures;
• Oversee assessment technologies, software, and materials to ensure effective use, system integration, and adherence to data security and testing integrity standards;
• Collect, analyze, and interpret assessment data to inform placement decisions, support institutional research, and advance student success and equity initiatives;
• Collaborate with Instruction, Student Services, and external partners to implement equitable, student-centered assessment and placement practices, including the use of multiple measures and appropriate accommodations;
• Ensure compliance with federal, state, and institutional requirements related to testing security, ADA accommodations, FERPA, and accreditation standards;
• Serve as the College’s GED Chief Examiner and oversee the administration of other standardized and professional exams, ensuring compliance with vendor and state regulations;
• Represent the College on statewide committees, workgroups, and community partnerships related to assessment, placement, and testing services, maintaining strong relationships with K-12, higher education, and external testing partners;
• Provide leadership in planning and assessment by contributing to departmental and institutional goals, strategic planning efforts, and continuous process improvement initiatives; and
• Perform related duties as assigned.

Required Qualifications

• Bachelor’s degree from an institutionally accredited college or university;
• One (1) or more years of experience supervising and coordinating department operations;
• Advanced proficiency in Microsoft Office and other technology applications to manage, analyze and report data;
• Two (2) or more years of experience using a student management or related management system; and
• Experience providing customer service and support to individuals from diverse backgrounds.

Preferred Qualifications

• Master’s degree from an institutionally accredited college or university;
• Two (2) or more years of experience supervising and coordinating department operations;
• Experience monitoring or managing departmental budgets;
• Experience with applicable testing measurements (i.e. GED, TEAS, ALEKS, etc.), test statistics, and data analyses; and
• Experience in Washington State community college system or related higher education experience.

Competencies

Support for Diversity, Equity and Inclusion: Reflecting CBC’s mission, vision and values, support initiatives that expand the human qualities that differentiate our workplace and educational setting. Demonstrate and advocate an understanding of differences, open mindedness, compassion, sensitivity and interest in differing viewpoints given the diverse population and show a deep commitment to the involvement of colleagues, students and community members to student experience and success honoring freedom of expression as fundamental to personal, professional and organizational growth;

CBC Shared Commitments: Demonstrates a willingness to work with and support others in completing assignments, accepts constructive feedback, and cooperates with coworkers and supervisors. Shows alignment with CBC Shared Commitments by treating others with respect, communicating and collaborating effectively, pursuing growth and learning, valuing and celebrating contributions, prioritizing wellness, and holding self and others accountable;

Project Management: Manage projects by focusing attention on key priorities. Evaluate approaches, determine feasibility, and adjust plan as needed. Develop plans, coordinate projects and teams. Communicate changes and progress. Complete projects on time and on budget. Perform well without direct supervision. Do complex work independently. Follow tasks through to completion;

Oral & Written Communication Skills: Speak clearly and persuasively in positive and negative situations. Listen and get clarification. Respond well to questions. Demonstrate group presentation skills. Participate in meetings. Structure and convey information clearly and effectively through both formal and informal documents. Review and edit written work constructively. Ability to tailor to audience in mind;

Student Centered: Attention, interest, activities and efforts are centered upon the best interest of students. Create and support an environment that enables learners to achieve their personal, academic, and professional goals. Provide courteous and helpful responses to all customers, whether they be students, general public or employees from another department;

Leadership: Lead through influence, rather than authority, and take ownership and accountability for the area of responsibility and decisions made. Demonstrate confidence within area of expertise – promote a cooperative work environment. Ability to appropriately apply leadership techniques to motivate, develop and guide employees; and

Change Management: Initiate and/or manage the change process and energize it on an ongoing basis, taking steps to remove barriers or accelerate its pace.

Terms of Employment

This is a full-time, overtime-eligible, administrative staff position. The typical work hours for this position are Monday through Thursday 7:00 a.m. to 4:30 p.m., and Friday 7:00 a.m. to 12:00 p.m.; however, work hours may vary due to work demands and some evening and weekend work may be required.

Successful candidates must meet the following requirements:

• Provide proof of lawful permanent residency or other appropriate work authorization as required by the Immigration Reform Control Act of 1986.
• Disclose any substantiated findings or any ongoing investigations related to sexual misconduct as required by RCW28B.112.080.
• Pass a criminal background check. Note: information learned during the criminal background check will not necessarily preclude employment but may be a factor in eligibility for the position.
• Verify education at the time of hire.
• Maintain an alcohol-free and drug-free workplace during employment.

Other Job Elements

The working conditions listed below represent those that must be met by an incumbent to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

PHYSICAL REQUIREMENTS

While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach and manipulate objects. The position requires mobility including having the ability to move materials on a regular basis such as files, books, office equipment, etc. and travel between buildings on campus. Manual dexterity and coordination are required to operate equipment such as computer keyboard, calculator, and standard office equipment.

WORK ENVIRONMENT

Usual office working conditions. The noise level in the work area is typical of most office environments with telephones, personal interruptions and background noises.

If you have questions or need assistance during the application or search process, please contact the recruiter for this position, Cris Salazar Headley, at csalazarheadley@columbiabasin.edu or (509) 542-4833.