"Director of Operations"

Position Summary/Description:

The Director of Operations in the School of Information and Library Science provides comprehensive leadership and management of the School's administrative functions, overseeing HR, finance, research administration, and facilities. This role supervises the operations team, serving as the escalation point for all operational issues and ensuring excellence across staff functions. The Director manages key operational and process improvement projects, implements effective systems for project and budget management, and ensures initiatives of the Dean have the necessary resources and remain on schedule. Responsibilities also include overseeing HR compliance and policy development, managing budgets and financial activities, and serving as the main contact for University offices. This position reports to the Associate Dean for Finance and Operations.

Education and Experience:

• Strong leadership and supervisory skills.
• Excellent organizational and project management skills, with the ability to manage multiple priorities and deadlines effectively.
• Exceptional communication and interpersonal skills, with the ability to work collaboratively with a diverse group of faculty, staff, and students.
• Strong problem-solving abilities and a proactive approach to operational challenges.
• Ability to analyze data and make data-driven decisions to improve operational efficiency.
• Proficiency in office software (e.g., Microsoft Office Suite), project management tools, and familiarity with academic or enterprise management systems (e.g., PeopleSoft, Banner, etc.).
• Experience in strategic planning and implementation.
• Proficiency in using relevant software and technology for operations management.
• Demonstrated ability to foster a collaborative and inclusive work environment.
• A Master's degree is preferred.

Essential Skills:

• Bachelor's degree in Business Administration, Operations Management, Higher Education Administration, or a related field.
• Experience in higher education or a similarly complex environment.

AA/EEO Statement:

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

About The University of North Carolina at Chapel Hill:

Carolina rates among the nation’s great institutions of higher education, set on an historic and beautiful campus that celebrates all four seasons. Carolina’s students, faculty and staff come here from around the world, bringing varied cultural, racial and ethnic heritages that help make UNC-Chapel Hill a thriving intellectual center. We’re repeatedly ranked the nation’s best value in higher education for students seeking to earn a college degree – the University has garnered the top spot each time since the ranking’s launch in 1998.Whether you’ve just started your career, are new to academia or are a seasoned professional with assorted campus experiences to draw on, we hope you will find a great place at Carolina.