"Director of Recreation Fitness Amenities and Membership Services"

Position Information

• Posting date: 02/12/2026
• Closing date: Open Until Filled (Yes)
• Position Number: 1127044
• Position Title: Director of Recreation Fitness Amenities and Membership Services
• Hiring Range Minimum: $70,000
• Hiring Range Maximum: Please inquire.
• Union Type: Not a Union Position
• SEIU Level: Not an SEIU Position
• FLSA Status: Exempt
• Employment Category: Regular Full Time
• Scheduled Months per Year: 12
• Scheduled Hours per Week: 40
• Schedule: Must be available on some nights and weekends.
• Location of Position: Hanover, NH
• Remote Work Eligibility?: Onsite only
• Is this a term position?: No
• Is this a grant funded position?: No

Position Purpose

Under the general direction of the Sr. Associate AD for Recreation, this position manages and is responsible for the operations and personnel of the fitness programs and amenities memberships offered by the Athletics Department and Recreation.

Description

Under the general direction of the Sr. Associate AD for Recreation this position manages and is responsible for the operations of Lewinstein Athletic Center Gym Membership Programs, The Zimmerman Fitness Center and Boss Tennis Center. Also, and in collaboration with the Director of Recreation and Wellness Education Operations, this position manages the Lewinstein Athletics Center fitness class and personal training programs. This position will supervise one full-time position and more than 50 part-time employees in the Zimmerman Fitness Center, and the Boss Tennis Center.

Required Qualifications - Education and Yrs Exp

Bachelors plus 3-5 years' experience or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities

• 3 years of experience in a related field.
• Nationally Accredited Certification in personal training and/or fitness classes ( ACE, NASM, NSCA, other) or ability to obtain within one year of hire.
• First Aid, CPR, AED certification or ability to obtain within 3 months of hire.
• Ability to manage logistical and administrative details of multiple tasks or projects.
• Ability to plan work, set priorities, and respond to pressures, deadlines, and changes in schedules and priorities.
• Demonstrates proficiency in business and management computer applications
• Excellent verbal and written communication and interpersonal skills.
• Ability to work effectively, independently, and as a member of a team.
• Ability to work with confidential information with discretion.

Preferred Qualifications

• Fitness Facility Management Experience.
• Previous leadership of a fitness industry program or facility.
• Previous experience in the higher education fitness and recreation space.

Key Accountabilities

Amenities Membership Programs & Fitness Center Management (50%)

• Administers all aspects of the gym membership program including but not limited to marketing, sales, membership services and satisfaction.
• Serve as the on-site administrator for the execution of the gym membership services including but not limited membership card issuance, access coding management of the online membership platform including but not limited to the online point of sales system.
• Hire, train and manage part-time staff for both the membership services front desk and the fitness center
• Coordinate closely with the facilities staff on operations, included but not limited to building hours, pool hours, maintenance and cleanliness of facilities used by gym members.
• Forecast, plan, and manage the annual budget for membership programs and the fitness staff including but not limited to part-time personnel cost, gym/fitness equipment maintenance and replacement and other needs.
• Manage fitness center equipment care, service and maintenance; including managing the maintenance service contract.
• Maintains First Aid/ CPR / AED certification, manages safety and risk management in the operations of the fitness center and amenities membership programs.

Oversee Indoor Tennis Center Operations and Membership Program (20%)

• Supervises the full-time manager of the indoor tennis center.
• Provides oversight and guidance on indoor tennis center operations including memberships and all programming.
• Responsible for supporting indoor tennis center marketing, sales, membership services and satisfaction including oversight of membership card issuance, access coding management of the online membership platform including the online point of sales system.
• Provides guidance and programming and services offered to the indoor tennis center Manager.
• Collaborates with indoor tennis center on forecasting, planning and managing the annual budget for the indoor tennis center including but not limited to part-time personnel cost, equipment for sale, facility maintenance and equipment replacement and other needs.

Fitness Classes and Personal Training Program Management (20%)

• Manage the Fitness Classes and Personal Training Programs.
• Determine Fitness Class offerings and schedules to meet the wellness needs of Dartmouth’s diverse constituencies in collaboration with the Director of Recreation and Wellness Education Operations.
• Forecast, plan and manage the annual budget for fitness classes and personal training programs including but not limited to part-time personnel cost, class fitness equipment and other needs.
• Hire, train and manage part-time staff for fitness classes and personal training programs.
• In collaboration with the Director of Recreation and Wellness Education Operations, plan and execute the marketing and sales of fitness classes and personal training programs.

Administration (10%)

• Usage, membership and sales Data entry, maintenance and analysis for recreation unit strategic decision making.
• Responsible for assisting the development of the Recreation unit’s operations and publications, handbooks and manuals
• Responsible for assisting in content creation for Physical Education and Recreation unit’s external communications and marketing including the production of promotional materials and announcements regarding program offerings throughout a range of media that include, but are not limited to, social media and email campaigns.

Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all.

Performs other duties as assigned.

Department Contact for Recruitment Inquiries

Mariruth Graham
Phone: 603-646-5666

Department Contact for Cover Letter and Title

J.B. Weber, Senior Associate Athletics Director for Regulatory Affairs and Recreation
Phone: 603-646-2478

Documents Needed to Apply

Required Documents: Cover Letter, Resume
Optional Documents: Additional Document #1

Quick Link: https://searchjobs.dartmouth.edu/postings/84617