Director, Operations & Maintenance

Towson University (TU) has earned distinction as both a top-100 public university and one of the nation's great colleges to work for. Located north of Baltimore, TU currently enrolls over 19,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University fosters a climate that is grounded in respect to cultivating the intellectual and personal growth of the entire university community.

The Director, Operations & Maintenance (O&M) reports to the Associate Vice President of Facilities and serves as part of the senior facilities management (FM) team. The Director provides leadership for the operations and maintenance activities for the campus, including buildings, structures, grounds, fleet vehicles, material management and utility systems. This role directs more than 160 employees, managers, supervisors, skilled craftsmen, mechanics, motor equipment operators and groundskeepers. The selected candidate will be responsible for oversight of the material management unit which includes receiving deliveries and warehousing, property disposals, records management, and moving services. Participate in Capital and major renovation projects providing input and review of building proposals. Telework may be available for this position up to two days per week following the completion of 90 days of service in good standing.

Responsibilities and Duties

• Directs and oversees the daily operations of the Power Plant, Plumbing Shop, Area Maintenance Shops, Trades Maintenance, Landscape Services, Material Management, and a multitude of service contractors.
• Plans and schedules near and long-term maintenance and repair projects. Institutes and maintains preventive and predicted maintenance programs for building equipment and utility systems.
• Operates and monitors the effective and efficient delivery of services. Sets standards for workmanship and productivity. Plans, coordinates, and supervises Facilities Management support of special events.
• Administers the Operations and Maintenance (O&M) operating budgets. Participates in capital and major projects representing O&M, providing input and review comments, leading commissioning efforts, assisting in building and utility design standards, etc.
• Establishes O&M policies and procedures for personnel-related issues and maintenance activities. Makes decisions regarding equipment replacement vs. repair.
• Manages the daily operation of all campus heating, water, steam, sewer, natural gas, and electrical utility systems and associated equipment.Plans, coordinates and schedules maintenance outages and shutdowns. Supports energy conservation and efficiency measures as developed with the Director of Energy.
• Reviews programs, schematics, specifications, and drawings for construction of capital projects. Interpret and enforce compliance with the plans and specifications, and coordinates contractors with maintenance personnel and campus activities.
• Coordinate emergency response for weather and other campus emergencies. Responds immediately to emergency situations involving or affecting building and utility systems during “off-hours” to evaluate conditions, plan corrective actions, and direct restoration of service in a safe and timely manner.

Qualifications and Skills

Bachelor's degree; and ten years’ experience with five years in a lead or supervisory capacity.

Experience in Higher Education Facilities preferred.

Excellent analytical, writing and communication skills are necessary to be effective in this position. Ability to work independently and yet be an effective team leader and team member. Successful candidates should possess strong computer skills, strong public speaking, and presentation skills.

Salary and Benefits

Salary at $155,000-$165,000 annually and full University benefits that include 22 days of annual leave, up to 17 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. To learn more about our benefits, click here. TU also offers a variety of great perks and discounts, which can be found here.

This position will be open for a minimum of 14 days. A cover letter and resume with your online application is required.