"Director, Patient Financial Services"

Position Summary

Rutgers, the State University of New Jersey, is seeking a Director, Patient Financial Services in the Finance Department of Rutgers University Behavioral Health Care.

The Director plans, organizes, staffs, directs and controls accounts receivable management, patient care billing, insurance verification, refund processing, and credit and collections for University Behavioral HealthCare. Management of the outpatient registration and inpatient admitting staff. Assists UBHC's Chief Financial Officer in the management of UBHC financial operations. Responsible for University Correctional HealthCare provider network claims processing.

Among the key duties of this position are the following:

• Plans, directs and monitors the daily activities of the Patient Accounting staff.
• Monitors the daily activities of the staff to make maximum utilization of employees, equipment and materials within budgetary limitations.
• Establishes and maintains a positive working relationship with the Medical staff, Utilization Review, Clinical Records, and other departments.
• Develops and implements systems and procedures to accurately identify all billing services and achieve an optimal rate of collection.

Minimum Education and Experience

• Bachelor's Degree in Business Administration, Finance, Accounting or related field.
• Seven (7) years experience in Patient Financial Services, including Patient Accounting, Registration, Financial Counseling, third party insurance and coding techniques, of which at least three (3) have involved managerial responsibilities.

Physical Demands and Work Environment

PHYSICAL DEMANDS:

• Position requires standing under 1/3 of the time, walking under 1/3 of the time, and sitting up to 2/3 of the time.
• Required to talk or hear over 2/3 of the time.
• Travel between sites is required.

WORK ENVIRONMENT:

• Moderate noise (examples: business office with computers and printers, light traffic)