"Director Residence Life and Housing"

Director Residence Life and Housing

Employee Type: Regular

Office/Department: Student Development

Work Environment: Loyola University Maryland Main Campus

Job Type: Full time

Anticipated Start Date: 07/01/2026

Benefits at Loyola: https://www.loyola.edu/department/hr/benefits/

Position Duties

Provide overall leadership, supervision and management to the Office of Residence Life and Housing, including the direct supervision and development of professional staff, indirect supervision and development of student staff, oversight of housing operations and occupancy management, development and implementation of residence hall and conduct policies and procedures along with administration of the student conduct process, and community development and programming for a primarily residential campus. The Director also establishes and maintains a budget of over $2,000,000, and coordinates and collaborates with various campus colleagues (Public Safety, Facilities, External Affairs, etc.). Responsible for the development of positive residential communities based in the Jesuit educational tradition.

ESSENTIAL FUNCTIONS:

• Provide direct supervision and ongoing training/professional development for associate directors, area coordinators, and central office administrative staff. Lead weekly staff meetings, provide weekly 1-1 supervision, and establish a departmental professional development plan.
• Provide indirect supervision of paraprofessional graduate and undergraduate student staff. Attend and lead training, Resident Assistant (RA) all staff meetings, monthly professional services, and other office functions.
• Monitor and support staff professional development and the attainment of area-specific goals and objectives.
• Provide oversight of housing operations, which includes openings and closings, housing assignments, keys, and partnering with Facilities to address concerns and proactively plan for residence hall improvements/construction. Assist in the development of renovation plans and the implementation of new residential facilities.
• Develop and interpret housing policies related to various areas, including early arrivals, contract extensions, and the housing selection process.
• Work with the Dean of Students to develop and manage an occupancy plan to address housing supply and demand.
• Forecast occupancy based on historical utilization data and retention rates. Compile housing occupancy and capacity data and present the information to various campus constituents, including the Budget Committee and divisional leadership.
• Coordinate residential life policies and procedures that promote health, safety, and belonging.
• Meet regularly with the Director of Student Conduct to review cases, policies, and procedures.
• Serve as a hearing officer for high-level conduct cases. Hear appeals of student conduct cases.
• Oversee the on-call duty rotation with associate directors and provide support/emergency response to student life staff.
• Develop, communicate, and uphold policies and procedures with regard to the security of residential facilities.
• Promote positive community development and quality residential programming. Equip staff to complete the residential programming model and support campus programming initiatives that promote community development. Lead the staff to support the campus Late Night program initiatives.
• Promote faculty involvement in residential programming and foster theme development and promotion of Messina.
• Oversee assessment practices for the office including the annual Resident Student Survey. Utilize assessment data to inform practice and support residential community development.
• Support the inclusion efforts of the Division and train the staff to foster inclusive residential communities. Advocate for the needs of underserved and underrepresented students.
• Provide strategic oversight of the Office. Forecast and allocate a departmental budget of over $2,000,000.
• Serve as a member of the EHS committee and assist in decision-making around school closings and/or the University's response to imminent threats. Manage the environmental health and safety database for residence life and housing staff in conjunction with the Director of Public Safety. Oversee the response of Student Life staff during large-scale emergencies and campus crisis situations.
• Serve as the primary point of contact for parents regarding issues and concerns related to housing operations, student conduct, and community development.
• Represent the Office on a variety of committees and liaison with campus colleagues to promote and support the efforts of the office
• Maintain positive relationships and liaison daily with the senior staff in Campus Police (director, investigators, trainers, etc.). Develop positive relationships with Loyola officers and contracted officers within the Baltimore City Police.
• Oversee the compilation and maintenance of the off-campus housing database and help address off-campus conduct and community relations.
• Performs all other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for the role.

EDUCATION:

• Master's Degree in Higher Education, Counseling required
• Doctoral/advanced degree in Higher Education, Counseling preferred

WORK EXPERIENCE:

Minimum of 8 years related experience, including 3 years of supervisory experience.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of student development theory and multicultural and intersecting identities competencies for implementation within a residential community.
• Experience hiring, training, supervising staff, and managing staff development, multicultural competency, and leadership development.
• Budget management skills, ability to forecast occupancy levels, staff needs, and resource allocation. Strong skills with Microsoft Office.
• Able to interact with parents, students, faculty, administrators, police, and other stakeholders to advance the student development agenda of a living and learning community.
• Able to communicate effectively with all university partners.
• Able to interpret legal requirements and maintain a fair and effective conduct system.
• Ability to provide appropriate referrals for students who may require professional support.
• Ability to manage multiple tasks and handle pressure situations.
• Ability to generate data which demonstrates effectiveness as well as ability to analyze and interpret data to make decisions about plans and processes.
• Ability to support the University's goals for institutional diversity, equity, and inclusion, as well as the additional goals and values of a Catholic, Jesuit education.

PHYSICAL/ENVIRONMENTAL DEMANDS:

Office environment/no specific or unusual physical or environmental demands.
Late hours due to the need to manage crises.